Mahesh Panaganti
Food & Beverage Management
Ghatkopar (East)
Summary
Results-driven Restaurant & Facility Manager with over a decade of experience overseeing high-volume restaurants and bars. Committed to enhancing customer satisfaction and streamlining operational costs. Proficient in all aspects of restaurant and facility management, adept at leading teams and delivering exceptional customer service. Seasoned hospitality professional currently contributing expertise to The Walt Disney Company.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Dining Room Service
Disney Cruise Lines
07.2013 - Current
- Manage the daily operations of a high-volume restaurant, including staff supervision, inventory management, and customer service
- Ensure compliance with health and safety regulations, as well as company policies and procedures
- Sharing information on techniques in order to engage conversation with guests.
- Inspecting the back area (Dining room attendance station) as per the USPH regulation.
- Ensuring inventory Management (Silver Ware, China Ware, Linen inventory)
- Quick Service Management.
- Develops and implements emergency procedures, such as fire evacuation plans and first aid response.
RL 9 Housekeeping
Trident BKC
06.2011 - 06.2013
- Manages the day-to-day housekeeping operations, ensuring that all areas of the hotel or facility are clean and well-maintained.
- Supervises and coordinates the activities of housekeeping staff, including room attendants and laundry staff.
- Maintains inventory of cleaning supplies, linens, and other housekeeping materials.
- Responds to guest complaints and concerns regarding housekeeping services, resolving issues promptly and professionally.
- Conducts regular safety inspections to identify potential hazards and implement corrective actions.
- Develops and implements emergency procedures, such as fire evacuation plans and first aid response.
- Ensures that all housekeeping staff are aware of and adhere to security protocols, including key control and access restrictions.
Industrial Trainee
Rodas An Ecotel
05.2009 - 10.2009
Education
Graduate - undefined
Rizvi College of Hotel Management & Catering Technology
Skills
Restaurant/facility operations management
Personal Information
- Date of Birth: 08/29/89
- Marital Status: Married
Disclaimer
I hereby declare that above information is true and best of my knowledge – Mahesh Panaganti.
Profile Snapshot
Results-driven Restaurant & Facility Manager with 10+ years of experience managing high-volume restaurants and bars. Dedicatedly working on improving customer satisfaction, and reducing costs. Skilled in restaurant/facility operations, team leadership, and customer service. Experienced professional in hospitality services, presently working with The Walt Disney Company.
Timeline
Dining Room Service
Disney Cruise Lines
07.2013 - Current
RL 9 Housekeeping
Trident BKC
06.2011 - 06.2013
Industrial Trainee
Rodas An Ecotel
05.2009 - 10.2009
Graduate - undefined
Rizvi College of Hotel Management & Catering Technology
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