Mahesh Pogaku
Hyderabad
Summary
Innovative RPA Developer recognized for driving productivity and efficiency in automation projects. Expertise in workflow design and process automation tools enables seamless business process optimization. Strong problem-solving, adaptability, and communication skills facilitate the successful development and implementation of advanced robotic process automation solutions. Career ambitions include further enhancing digital transformation initiatives within dynamic organizations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Consultant
Vigilant Technologies
03.2022 - Current
- Understanding the process from the business team
- Involved in KT sessions to understand already developed Bots
- Developing bot, using the best practices
- Exception handling design, correct use of stages like blocks, data types, session and environment variables
- Use different mode, surface automation and Browser mode
- Using exception handling in order to end the process
- Monitoring the bot and making sure it is running with out any issues
- Taking necessary action and updating the business if needed
- Making enhancements based on the business requirements
Automation Engineer
Genpact
08.2021 - 02.2022
- Initial client Requirements Gathering based on SOP documents
- Analyze and understand the document Based on business processes in detail
- Designing the workflow documents and allocates the objects to automation developers
- Test plan preparation, validating the Client requirements, and identifying Scenarios
- Designing workflow and prepare scripts to automate functional requirements
- Conducting Review meeting for the objects prepared by others and reviewing, reworking if needed and executing developed objects
- Develop the object and workflow for client requirement
- As a member of development team to design the workflow and execute the requirement successfully
Automation Engineer
Ericsson
02.2020 - 07.2021
- Automation of monitoring the nodes and updating the business team, where there is a spike in the health check as an email to the team
- Having sessions with business team on the process flow
- Work Queues Configuration, Monitoring, BluePrism Work Queues, Actions
- Exception handling design, correct use of stages like blocks, data types, session and environment variables
- Worked on different Environments like Web Applications, Windows Applications, Excel, Citrix
- Worked on Different type of Stages like Action, Calculation and Decisions
- Hands on Experience in Exception handling & recover stages
Automation Engineer
Ericsson
02.2020 - 07.2021
- Understanding the process from the business team
- Developing using the best practices
- Exception handling design, correct use of stages like blocks, data types, session and environment variables
- Use different mode, surface automation and Browser mode
- Using exception handling in order to end the process
Automation Engineer
Ericsson
02.2021 - 07.2021
- Company Overview: Indosat is a telecommunications provider in Indonesia
- The company offers wireless services for mobile phones, and to a lesser extent, broadband internet lines for homes
- Indosat operates their wireless services under a few sub-brands
- Initial client Requirements Gathering based on SOP documents
- We used to analyze and understand the document Based on business processes in detail
- Designing the workflow documents and allocates the objects to automation developers
- Actively participating in Test plan preparation, validating the Client requirements, and identifying the various Scenarios
- Designing workflow and prepare scripts to automate functional requirements
- Conducting Review meeting for the objects prepared by others and reviewing, reworking if needed and executing developed objects
- Develop the object and workflow for client requirement
- As a member of development team to design the workflow and execute the requirement successfully
- Indosat is a telecommunications provider in Indonesia
- The company offers wireless services for mobile phones, and to a lesser extent, broadband internet lines for homes
- Indosat operates their wireless services under a few sub-brands
Automation Engineer
Venturiq
01.2019 - 02.2020
- Company Overview: PHL Tele soft
- Understanding of Blue Prism Object studio and Process Studio tool for GUI based automation
- Analyzing the process and design the Robotic Automation solution as per the Standard Blue prism designs principle
- Experience in Work queues configuration, monitoring and Internal Blue Prism Work Queue Actions
- Exception handling design and correct use of stages and blocks
- Integrating the window based and Web based applications spying the required elements
- Supporting existing processes and implementing change requirements as part of a structured change control process
- Understanding the workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
- Communicating any identified risks and issues to the technical lead and project manager accordingly and providing inputs to the change control process
- PHL Tele soft
Support Engineer
IDEXCEL Technologies
07.2015 - 10.2018
- Checking the tickets assigned and resolve them as per priority levels using tools
- Providing and revoking access to users
- Troubleshoot various problems that arise in day-to-day work and fix the issues
- Checking the alerts and troubleshooting them accordingly through site scope
- Sync up with the users through Lync meetings to know the user problems based on the ticket priority
- Do have experience in Microsoft’s SNOW ticketing system, process, and procedures
- Creating and managing the tickets in the SNOW tool
- Handling application support, and work according user request
- Communicating with engineering team for resolution of User request as per problem
Senior Process Associate
Infosys
06.2012 - 07.2015
- Verify the scanned copy of the purchase order sent by the customer before entering the order.
- Identify and list any issues or discrepancies in the purchase order to ensure it is error-free and ready for order entry.
- Enter the order in Oracle 11i ERP to generate a Sales Order Number.
- Input customer details, including Customer ID, Bill-to Address, Ship-to Address, Ordered Items/Maintenance, Amount/Price, Discounts (if any), and Order Notes in Oracle ERP.
- After entering the necessary details from the customer’s purchase order, proceed with booking the order and releasing holds (e.g., shipping and maintenance holds).
- Email the customer with the Sales Order Number generated for their purchase order.
- Handle issues related to damaged goods, faulty products, Dead on Arrival (DOA) cases, and stock rotation.
Education
B.Sc. -
Mangalore University
Mangalore, KarnatakaSkills
RPA Tools :
Blue Prism
Power Automate
Applications :
Oracle
Web
Windows
Microsoft CRM functional
Certification
- AD01 Certified Blue Prism Developer
- AS01 Certified Solution Designer
- Microsoft Dynamics CRM functional
- Signavio Process Manager & Collaboration Hub
Disclaimer
I hereby declare that the information mentioned above is true to the best of my knowledge.
Timeline
Consultant
Vigilant Technologies
03.2022 - Current
Automation Engineer
Genpact
08.2021 - 02.2022
Automation Engineer
Ericsson
02.2021 - 07.2021
Automation Engineer
Ericsson
02.2020 - 07.2021
Automation Engineer
Ericsson
02.2020 - 07.2021
Automation Engineer
Venturiq
01.2019 - 02.2020
Support Engineer
IDEXCEL Technologies
07.2015 - 10.2018
Senior Process Associate
Infosys
06.2012 - 07.2015
B.Sc. -
Mangalore University
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