Mahesh Raja

Accomplished professional with over 12 years of experience spanning Supply Chain Management (SCM), IT Asset Management. Demonstrated expertise with 6 years in SCM roles including Strategic Sourcing, Purchasing, Customer Support, Invoice Management, and Vendor Management. Complemented by 6 years of specialized experience in IT Asset Management, Contract Management, and Cost allocation process. Proven ability to streamline operations, enhance vendor relationships, and manage IT assets effectively.

IT Asset Management (SAM):
Tools: SNOW, ServiceNow
License Management: Microsoft, Adobe,
Autodesk, Bentley, MATLAB
Contract Management: ServiceNow Contract
Module, Vendor Negotiations
Supply Chain Management (SCM):
Tools: SAP, E Form, Spend Wise, Deltek
Maconomy, Ariba System (SmartBuy), Myprs
Strategic Sourcing,Procurement and
Purchasing, Vendor Management, Invoice
Management, RFx Processes
Software Applications:
Microsoft Office Suite (Word, Excel, PowerPoint)
Adobe Creative Suite (Photoshop, InDesign,
Acrobat)
Reporting and Analytics:
Data Analysis: Excel, Power BI
Reporting Tools: SNOW, ServiceNow, OpenLM
Project Management:
Tools: SharePoint, Docu-sign
Project Coordination and Management, Process
Improvement and Optimization, Cross-
Functional Team Collaboration
Communication and Support:
Customer Support and Vendor Liaison, Training
and Knowledge Sharing, Documentation and
Reporting

• Enhanced License Utilization: Successfully re-allocated and reused over 200 Microsoft and Adobe licenses, leading to a 15% annual cost reduction.
• Billing process: Identify gap in billing process to recover 2.8m GBP from unidentified business users.
• Effective Cost Allocation Process: Handling 500+ application recharges in order to get all the costs recovered by IT
• Process improvement: Initiated new feature in ServiceNow to avoid unnecessary task creation.
• Improved Reporting Precision: Implemented advanced reporting systems in Snow and ServiceNow, boosting software asset tracking accuracy and compliance reporting by 20%.
• Audit Success: Played a crucial role in passing internal and external software audits with no compliance issues, upholding the organization's standards.
• Vendor Negotiations: Negotiated better terms with key software vendors, cutting software expenses by 10% over three years.
• Process Enhancement: Established and standardized asset management protocols, reducing license validation and assignment time by 25%.
• Training and Development: Conducted multiple training sessions for the Service Desk team, enhancing their proficiency in managing software license requests and issues.
• Catalogue Management: Update the catalogue pricing ITSM tool for easy referencing for the users.
• License Entitlements: Adding license entitlements in ITAM tool and maintain historical records.
• Process documentation: Create and maintain a clear documentation of the assigned work.
• Efficient Contract Management: Streamlined the contract management process, ensuring timely renewals for over 1000 contracts annually to prevent service disruptions.
• Collaborative Approach: Successfully collaborated with different business units and stakeholders, improving communication and efficiency in software asset management tasks.

Transition from SNOW to SAM PRO (01/2024 – 10/2024) Successfully transitioned SAM tool from  SNOW to ServiceNow SAM PRO 

Blocking Oracle Java (04/2024 – present) Removing  Oracle Java executables which resulted financial risk  1.3M per annum. 

Adobe transition to Enterprise (05/2023 – 08/2023)  During True-up, successfully transitioned Adobe  renewal from VIP to Enterprise Degraded Battery & RAM Upgrade (Aug 2023 to  Nov 2023) Successfully upgraded Batteries and RAM  for more than 280 devices, within short span ensuring  no disconnection on the business 

NON-IT Spend Project (10/2023 – 02/2024) We identified the purchases which 2.7 million GBP without our  IT knowledge. 

Automation project for billing (09/2021 – 04/2022) Successful implementation of Cost allocation automation  project Handled 

Aveva Audit Project (01/2021 – 04/2021) Successfully completed Aveva external auditing.

ITO Svc Delivery (Procurement & Billing) Micro Focus (HPE Software merges with Micro Focus) - Chennai, India 08/2012 – 01/2019

• Achievements/Tasks   SME (Subject Matter Experts) for the team of 9 members 

• Responsible for meeting KPI Metrics – Inventory Turns,  Order confirmation, Backorders. 

• Purchasing Includes End User Devices (Desktop, Laptop  & Consumables) and Data Center Services (Server,  Storage), accessories and Software (Products & License) 

• Accountable for End to End (P2P) supply chain  management process. 

• Point of contact for Big Data SAAS orders and Co-Location Billing and Purchasing requests 

• Budget Allocation for different Business Units on  quarterly basis for the R&D and Data Centers Procurement based on planning & forecasting. 

• Cost location validation 

• Experienced in working with various tools: SAP, Ariba  System (Smart Buy), Dell, HPE, HPI, SANDY, Myprs,  Watson, Share Point, SWAN, Polaris, Web Retrieval,  Ariba on Demand, NetSuite etc. 

• Contacting different Vendor for the supplier quotes for the  third-party orders 

• Keeping the track of Express request to be delivered to  customer. 

• Ensure that shipments are handled and processed  through proper procurement procedures. 

• Working with vendor to know the status of the Quote,  order, and invoice, etc. 

• Approving the invoices and maintaining the spend  details. 

• Keeping customers informed about procurement status &  providing weekly/monthly status reports to clients as per  defined norm or service level agreement and Having call  with the client for process improvement and order related  issues. 

• Ensure quality by doing Quality Check (QC) for the  requests before the team submit the PR in Ariba on  Demand. 

• Managing the GMB (Generic Mailbox). Emails raised by  the customers regarding reports/queries are processed  and the required data is provided. 

• Focal Point of Co-Location services. 

• Doing accrual monthly and Having call with the Finance  team to update the monthly billing for co-location  services. 

• Solving the supplier payment issues. Point of contact for  all invoice related issues and escalations.