Mahesh S
Shift Manger
Bangalore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Shift Manager
innovative retail concept
Bangalore
06.2022 - Current
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
Shift Leader
OLA Technologies Ltd
Bangalore
02.2021 - 05.2022
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
LMD(Last Mile)
Udaan B2C
bangalore
07.2019 - 10.2020
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
Associate
Amazon
bangalore
04.2018 - 09.2019
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
Education
BBA - Business Administration
05.2020 - 05.2022
Skills
Inventory controls
programming,playing cricket
Learning off java payton
Timeline
Shift Manager - innovative retail concept
06.2022 - Current
Shift Leader - OLA Technologies Ltd
02.2021 - 05.2022
Indian Virtual University - BBA, Business Administration
05.2020 - 05.2022
LMD(Last Mile) - Udaan B2C
07.2019 - 10.2020
Associate - Amazon
04.2018 - 09.2019
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