Summary
Overview
Work History
Education
Skills
programming,playing cricket
Timeline
Mahesh S

Mahesh S

Shift Manger
Bangalore

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Shift Manager

innovative retail concept
Bangalore
06.2022 - Current
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored new employees to maximize team performance.

Shift Leader

OLA Technologies Ltd
Bangalore
02.2021 - 05.2022
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

LMD(Last Mile)

Udaan B2C
bangalore
07.2019 - 10.2020
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Applied effective time management techniques to meet tight deadlines.

Associate

Amazon
bangalore
04.2018 - 09.2019
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.

Education

BBA - Business Administration

Indian Virtual University, Kammanahalli
05.2020 - 05.2022

Skills

    Inventory controls

Accurate money handling

Training and mentoring

Team Building

Schedule Management

Strategic planning

Business Development

Staff Management

MS Office

Planning and Coordination

programming,playing cricket

Learning off java payton

Timeline

Shift Manager - innovative retail concept
06.2022 - Current
Shift Leader - OLA Technologies Ltd
02.2021 - 05.2022
Indian Virtual University - BBA, Business Administration
05.2020 - 05.2022
LMD(Last Mile) - Udaan B2C
07.2019 - 10.2020
Associate - Amazon
04.2018 - 09.2019
Mahesh SShift Manger