Mahesh S

Work History

Cloudbyz

Bengaluru

07.2021 - Current

Collaborate with business stakeholders to elicit, analyze, and prioritize requirements for Salesforce projects.
Conduct workshops, interviews, and meetings to gather comprehensive and clear business needs.
Document and maintain detailed business process flows, use cases, and user stories to ensure an accurate representation of requirements.
Work closely with Salesforce Administrators and Developers to design and configure Salesforce solutions.
Facilitate User Acceptance Testing (UAT) to validate Salesforce functionality and ensure it meets business requirements.
Provide expertise in data mapping and data migration strategies, ensuring smooth data transitions in Salesforce implementations.
Assist in the creation of reports and dashboards to provide insights into key performance indicators and metrics.
Participate in release management activities, including sandbox testing and deployment planning.
Support change management initiatives by preparing training materials and conducting end-user training sessions.
Collaborate with cross-functional teams to identify integration requirements with external systems.
Act as a subject matter expert for Salesforce-related inquiries, providing guidance and support to users.
Proactively identify opportunities for process improvements and automation within Salesforce.

Cloudbyz

Bengaluru

10.2019 - 07.2021

Designed and Developed customized customer relationship management platforms
Integrated Salesforce marketing cloud with new clients’ existing systems.
Developed work plans or reviews other work plan timelines and manages workflows to meet project timeframes
Worked with management and end-users to create and manage workflow rules, data validation, processes and flows
Worked with management, create and manage complex workflow rules, data validation, and triggers
Created and managed custom objects, fields, formulas, validation rules, custom workflow, and approval processes
Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting
Worked Closely with Team Lead or Project Manager to develop solution in accordance to system design
Worked with Manager to provide scope and timelines
Optimize graphics and page speed for enhanced user experience
Check for brand consistency across website
Perform timely functional testing of core website elements
Develop features to make websites mobile-friendly
Create tools that enhance user interaction in any browser
Implement on-site search engine optimization (SEO)

Quilink

Bengaluru

01.2019 - 10.2019

Responsible for developing Bootstrap responsive pages for all devices
Worked on WordPress projects, executing web pages, blogs & WooCommerce.
Designing and implement HTML email templates and newsletter for marketing Campaigns
Optimize graphics and page speed for enhanced user experience
Check for brand consistency across the website
Perform timely functional testing of core website elements
Develop features to make websites mobile-friendly
Create tools that enhance user interaction in any browser
Implement on-site search engine optimization (SEO)
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations