Mahesh Tambe
Mumbai
Summary
Detail-oriented Cashier experienced in transaction processing and customer relationship management. Enhanced customer satisfaction through effective problem-solving and product knowledge while accurately balancing cash drawers. Contributed to operational efficiency by training new staff and improving checkout processes.
Overview
3
3
Languages
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Cashier
Suvasa Apparel And Home Furnishings Pvt Ltd
Mumbai
11.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions using advanced point-of-sale systems.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Balanced daily transactions on a computerized point-of-sale system.
- Handled returns and exchanges efficiently while addressing customer concerns.
- Trained new cashiers on register operation and customer service standards.
- Collaborated with team members to ensure a smooth checkout experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted with various tasks assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Enforced store policies and procedures to maintain a safe environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Managed inventory by restocking shelves and organizing merchandise displays.
Cashier
Vijay sales
Mumbai
02.2019 - 11.2022
- Guided customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Supported management by executing various operational tasks to enhance store efficiency.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Balanced daily transactions on a computerized point-of-sale system.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Executed additional tasks designated by management.
Cashier
DMart
Mumbai
05.2017 - 07.2019
- Assisted customers with product inquiries and provided exceptional service.
- Processed customer transactions using advanced point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
Education
12th
Siddharth College of Arts And Commerce
06.2013 - 03.2015
Yash Kirti High School
MumbaiSkills
- Point-of-sale operation
- Transaction processing
- Cash handling
- Customer transaction balancing
- Customer relationship management
- Product knowledge
- Problem solving
- Time management
- Customer assistance
- Upselling techniques
- Cash management
- Transaction handling
- Refunds and exchanges
- Basic math
- Cash drawer balancing
- Cash register operation
- Proficient in POS
- Expense tracking
- Returns processing
- Exchanges processing
- Cash handling and management
- Inventory control
- Return management
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Timeline
Cashier
Suvasa Apparel And Home Furnishings Pvt Ltd
11.2023 - Current
Cashier
Vijay sales
02.2019 - 11.2022
Cashier
DMart
05.2017 - 07.2019
12th
Siddharth College of Arts And Commerce
06.2013 - 03.2015
Yash Kirti High School