Mahesha
Mysore,Karnataka
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Housekeeping Manager
Zolo Property Management at Manipal Academy.
Mangalore
02.2022 - Current
- Maintained high-quality service standards through regular communication.
- Implemented safety protocols to ensure a safe working environment for both staff and guests.
- Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
- Successfully maintained excellent scores on internal audits by staying up-to-date with best practices in the housekeeping industry.
- Boosted overall ratings in cleanliness categories through consistent attention to detail during room inspections.
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
- Managed budgets effectively while maintaining appropriate staffing levels to meet fluctuating occupancy demands.
- Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
- Developed strong relationships with vendors to secure competitive pricing on necessary housekeeping supplies and equipment purchases.
Assistant Manager housekeeping
Coorg Wilderness Resort and Spa Madikeri
01.2021 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Sr Executive
Club Mahindra Holidays
07.2019 - 01.2021
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Housekeeping Executive
Club Mahindra tungi Maharashtra
01.2018 - 01.2019
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and organization throughout the hotel.
Housekeeping Sr. Supervisor
Club Mahindra holidays
05.2015 - 06.2018
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Housekeeping Supervisor
The Tamara Coorg Resort
07.2013 - 09.2014
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
House Keeping Supervisor
Our Native Village Eco-Resort
05.2012 - 07.2013
- Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
- Worked with front desk to respond promptly to all guest requests.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
G S A
Orange County Resort
200 - 2012
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Higher Secondary Certificate -
SreeAdichunchanagiri Collage
Mysore Secondary School Leaving Certificate - undefined
JSS High school Mysore
BA- Economics -
Sri Adichunchanagiri Collage
Mysore KarnatakaSkills
Customer rapport
Sales Growth
Customer rapport
Cost Control
Staff Management
Project management abilities
Project Management
Staff Training and Development
Customer Relationship Management (CRM)
Recruiting and interviewing
Team motivation
Employee Scheduling
Task Delegation
Cost Reduction
Operations Management
To be responsible for the activities assigned
Ability to handle crisis, learn from the situation to avoid its occurrence
Employee Performance Evaluations
Product and service knowledge
To contribute towards continuous improvement for self, team and organization
Maintain / sustain team dynamics for smooth execution of tasks
Punctuality and timely execution of task
Persistence and dedication to focus and work towards achieving organizational goals and its objectives
Maintain healthy and pleasant guest relation thereby developing customer relation with the organization
SAP
Microsoft Office: Word, Excel, WinHMS (hotel software), Windows 7
Personal Information
- Father's Name: Thimmegowda
- Date of Birth: 03/16/1989
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Passportnumber
M0631082
Languages
English, Hindi, Kannada, Malayalam, Tamil
coorgi
Disclaimer
I hereby declare that all the above furnished information provided by me is true to the best of my Knowledge and belief.
Timeline
Assistant Housekeeping Manager
Zolo Property Management at Manipal Academy.
02.2022 - Current
Assistant Manager housekeeping
Coorg Wilderness Resort and Spa Madikeri
01.2021 - 02.2022
Sr Executive
Club Mahindra Holidays
07.2019 - 01.2021
Housekeeping Executive
Club Mahindra tungi Maharashtra
01.2018 - 01.2019
Housekeeping Sr. Supervisor
Club Mahindra holidays
05.2015 - 06.2018
Housekeeping Supervisor
The Tamara Coorg Resort
07.2013 - 09.2014
House Keeping Supervisor
Our Native Village Eco-Resort
05.2012 - 07.2013
G S A
Orange County Resort
200 - 2012
Higher Secondary Certificate -
SreeAdichunchanagiri Collage
Secondary School Leaving Certificate - undefined
JSS High school Mysore
BA- Economics -
Sri Adichunchanagiri Collage
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