Mahesha S. P
Senior Control Management Specialist at Wells Fargo | Risk and Controls
Bangalore,Karnataka
Summary
Overall, 14+ years of experience in US mortgage services and Banking, Ops controls (Risk & Compliance, Controls). To achieve excellence in working as dynamic professional offering solutions to business using the best available resource where my analytical ability and analyzing quest are used maximum for personal and organizational growth. Seeking to obtain a position that will enable me to use my skills, experience, hard work ethics and ability to communicate and work well with others and be used to increase profitability and growth and challenging position in well-established company that offers professional growth and ample opportunity to learn and enrich my competencies in my profession.
Overview
1825
1825
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages
Work History
Senior Control Managment Specialist
Wells Fargo
Bangalore
09.2023 - Current
- Review of key Controls details (Control Procedures, Risks, Compliance Requirements etc.) as identified by RCSA.
- Control walkthrough meetings for key controls with Control Owners to assess the control documentation, Risks (Operational & Compliance) and MCRs are correctly aligned and are mitigated by the key controls.
- Executing the design and operating effectiveness of the Control Test to ensure the underlying risks are getting mitigated.
- Providing recommendations to improve an existing control or identify any new controls that need to be set up.
- Participate in identifying, assessing, managing and mitigating current and emerging risk exposure within the Control Management functional area.
- Facilitating RCSA within the First Line of Defense (LOD1) and ensuring any identified issues have been remediated.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Followed all company policies and procedures to deliver quality work.
Assistant Manager (Senior Control Management Speci
Deloitte Touche Tohmatsu India LLP
Bangalore
01.202 - Current
- Review of key Controls details (Control Procedures, FRASA elements, Risks, MCRs etc.) as identified by RCSA
- Preparation of pre-walkthrough questions to Control Owners ensuring accuracy and completeness of Control details for effective conduct of walkthrough meetings
- Control walkthrough meetings for key controls with Control Owners to assess the control documentation, Risks (Operational & Compliance) and MCRs are correctly aligned and are mitigated by the key controls
- Perform Test of Design (TOD), Test of Effectiveness (TOE), Issue validation testing, review and reporting of results to the Management
- Coordinate with Control Owners in completing the gap with respect to control documentation/procedures and exceptions, if any
- As an assessor preparing the walkthrough narrative, population request, selection of samples, test of Control design and effectiveness for the control assigned
- Complete the RAU engagements assigned in timely manner and upload the final results to the EBCE shared drive and system tool
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Senior Quality Specialist (Lead Analyst)
Ocwen Financial Solutions Pvt Ltd
Bangalore
07.201 - 01.202
- Establishing compliance responsibilities, including an independent compliance function to set and maintain policies, procedures and standards
- Compliance testing monitoring, including defect identification, classification and tracking
- Action plan development, including root cause, remediation plan and controls
- Action plan tracking, including status definition, issue resolution and internal/external communication
- Audit coordination (before, during and post audit data capture, organization and tracking)
- Engaging in coordination of business unit audit and assessment efforts with other Ocwen risk management or control units to avoid duplication of effort and ensure best practices are applied across the business unit
- Worked with BUs under Servicing Operations in identifying process opportunities and remediate
- Have communicated compliance responsibilities to Business Unit Heads
- Ensuring that responsibilities for meeting legal requirements and internal policies are incorporated into business processes
- Reviewing operations to ensure responsibilities are carried out and legal requirements are met
- Methods to self-identify compliance risks and control gaps; and
- Taking corrective action and updating tools, systems and materials as necessary
- Worked with Business Unit’s to get their policies and procedures approval in PolicyTech
- Effectively allocated work and track operations to ensure required service targets are achieved and risk is minimized
- Effectively handling escalations from Internals and Externals for completion
- Provide guidance as and when needed in closing priority requests
- Leading weekly calls with Business Unit on Audit/Non-Audit requests
- Assisting Management with providing sufficient data on High level projects and Exam Management Requests
- Managed cross-functional teams to achieve project goals within tight deadlines, leading to successful product launches.
- Delivered comprehensive training on company quality policies and procedures to new employees, while providing ongoing guidance to existing staff for continued adherence.
Mortgage Pre-Closing Quality Assurance
ISG Nova soft Technologies
04.2012 - 07.2015
- Keeping a close watch on the personal client mailbox
- Upon receiving a review request email from assigner reviewing the documents
- Reviewing, analyzing, and verifying documents provided by closers and validating the data/information on it with other documents or client applications
- Communicating with the closers via email for any required corrections or additional documents if required
- Completing the checklist with at most accuracy and completing the task listed effectively
- Keeping one up-to-date of any procedural/guideline changes and any client specific requirement updates
- Achieving a monthly least average quality score of 95%
- Completing 8 PQA reviews per day
Mortgage Appraisal Underwriter
ISG Nova soft Technologies
04.2013 - 06.2013
- Completing the administrative and technical review of all appraisal reports like completed by the appraiser 1004, 1073, 1004C, 1025, 2075 etc
- As per the lender guidelines
- Looking Credit Underwriter and Processor Note in Particular application
- Verifying the Borrowers information with our applications
- Matching the Information Provided in Initial Application Generated by the MLO
- Viewing All Documents Required as Per Loan Type
- If necessary Uploading the AUS or Re-run DU
- Checking and Inputting the Credit Scores, GAAR Score in Credit Report
- Verifying the Appraisers information
- Reviewing various appraisal reports
- Based on appraisal review render decisions if that particular appraisal report can be accepted or not
- If appraisal can acceptable report needs to be signed off is compliable for credit decision
- Compile records, investigate and analyze appraisal and assessment process
- Meeting the quality and quantity guidelines and conclusions reached in the report are accurate
- Meeting the companies and client’s requirements and objectives
Retail-Pre-Processor
SLK Global BPO Services
04.2010 - 04.2012
- Looking Underwriter and Processor Note in Notepad
- Verifying the App fee
- Looking for the Initial Borrower Information in Unifi
- Viewing All Document Required as Per Loan Type
- Printing and uploading the AUS and Credit Report
- Satisfying the 01 Condition Noted by the MLO
- Matching the Information Provided in Initial Application Generated by the MLO
- Checking and Inputting the Credit Scores in Credit Report
- Verifying the Signature for All the Borrower in imaged Document List
- Searching Property or Location of Address of Borrower Through USPS {United State Postal Services)
- Upstaging or Moving the File (Incomplete or Advance Stage)
- Sending Feedback about the File to Processor, Underwriter and MLO
- Sending and Uploading the Checklist for Processor
- Matching the GFE Fee’s in Unifi
- Verifying the PITI Amount’s with Unifi
Education
BBA - Finance
Govt. First Grade College Channapatna
04.2001 - 01.2009
Master of Commerce (M.com) - Finance
Kuvempu University
Skills
- Risk Management
- Operational Control Testing
- RCSA Projects
- Control Implementation
- Risk Reporting
- Issue Management
- Request Management
- Analytics
- Strong interpersonal skills
- Strong communication skills
- Ability to work independently
- Ability to work within a team
- Self-motivated
- Willingness to learn new skills
Accomplishments
- Best Performer in Customer Operations Compliance for Q1 & Q4 2017 and Q4 2018.
- Won Spot Award many times.
- Recognized for effective handling of Regulatory, State Exam requests and Escalations.
- Received appreciation from Control Director and Vice President for effective handling of Navigant Project – Escrow Administration.
- Received appreciation from Internal Audit – FDPA and ARM Audit request for effective completion.
Additional Qualifications
- Analytical skills (Advanced Excel, VBA, Dashboard’s)
- Good computer knowledge
- MS Office
- Tally 7.2
- Desktop Publishing (DTP)
Personal Information
- Father's Name: Puttaswamy Gowda
- Mother's Name: Shanthamma
- Date of Birth: 06/13/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Control Managment Specialist
Wells Fargo
09.2023 - Current
Mortgage Appraisal Underwriter
ISG Nova soft Technologies
04.2013 - 06.2013
Mortgage Pre-Closing Quality Assurance
ISG Nova soft Technologies
04.2012 - 07.2015
Retail-Pre-Processor
SLK Global BPO Services
04.2010 - 04.2012
BBA - Finance
Govt. First Grade College Channapatna
04.2001 - 01.2009
Master of Commerce (M.com) - Finance
Kuvempu University
Assistant Manager (Senior Control Management Speci
Deloitte Touche Tohmatsu India LLP
01.202 - Current
Senior Quality Specialist (Lead Analyst)
Ocwen Financial Solutions Pvt Ltd
07.201 - 01.202
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