Mahesh Adithiyha BK

• Designed networks, including local area networks (LANs), wide area networks (WANs), Internet, Surveillance, Wireless, NOC / SOC implementation and other data communications systems in customer environment
• Collaborated with stakeholders to gather user requirements and ascertain objectives
• Serving as the primary contact for Technical implementation & operational support
• Facilitate onboarding of new network deliveries to operations
• Knowledgeable and lead cross functional teams through projects with competing priorities
• Accountable for resolving all project level, cross-functional and escalations
• Manage client expectations for data communications connectivity throughout project lifecycle
• Ensure that system and application security design is in accordance with Board Policy; consult with IT teams to ensure that security is factored into the evaluation, selection, installation, and configuration of hardware, applications and software
• Lead investigations of any actual or potential information security violations and manage escalation of security events.

• Served as Lead network solutions advisor to IMO (Integration Management Office - M&A)
• Planning/ designing Architecture of the organization from a Network integration perspective.
• Worked with Visa, Inc organization and internal user groups to solve Integration initiatives with available technology including hardware, software, databases, and peripherals.
• Worked on problems of diverse scope and complexity ranging from moderate to substantial.
• Translated Integration needs of the business into technical solutions
• Promoted collaboration between cross-functional teams by serving as a liaison between developers, product managers, and stakeholders during all phases of projects.
• Integrate hardware, software and network interfaces to form a system
• Advise executives to develop functional strategies (often segment specific) on matters of significance
• Establish and execute strategic, comprehensive enterprise information security program directives and plans, including any and all district-wide information security training efforts to ensure that the confidentiality, integrity, and availability of information is owned, controlled or processed in a manner compliant with Board Policy and relevant regulatory authorities
• Provide leadership and guidance on information security topics, advising and collaborating on security processes
• Ensure that system and application security design is in accordance with Board Policy; consult with IT teams to ensure that security is factored into the evaluation, selection, installation, and configuration of hardware, applications and software
• Lead investigations of any actual or potential information security violations and manage escalation of security events
• Monitor external threat environment for emerging threats and advise relevant stakeholders on appropriate courses of action
• Provide regular reporting on current state of information security program to the CxO and others senior managers as appropriate
• Support and facilitate the IT infrastructure and IT security/cybersecurity assessment process
• Develop an initial understanding of potential IT integration gaps, barriers, risks, and challenges concerning IT.

• Managed and Lead Sales/ Pre-sales and Organization growth in IT Services sector.
• Designed networks, including local area networks (LANs), wide area networks (WANs), Internet, Surveillance, Wireless, and other data communications systems for customers.
• Collaborated with stakeholders to gather user requirements and ascertain objectives.
• Serving as the primary contact for Technical operational support.
• Recruit, mentor, and build an effective organization in support of the network operation.
• Facilitate onboarding of new network deliveries to operations.
• Accountable for resolving all project level, cross-functional and escalations
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

◆ Led Multinational cross-functional Teams: Managed diverse and large geo-distributed teams; sizes
that are in the 50+ range.
◆ Innovative Technology Solutions: Identified business needs and developed technology solutions that aligned with business objectives and budgets, ensuring efficient and cost-effective IT operations.
◆ Spearheaded SD-WAN Deployment: Led the deployment of Riverbed SD-WAN, collaborating with network engineers to design and implement a cutting-edge infrastructure. Achieved seamless route redistribution within an existing EIGRP/BGP environment, resulting in 40% performance gains and 50% cost savings.
◆ Enterprise-Wide Technology Rollouts: Acted as the Project Technical Lead for an enterprise-wide rollout of SD-WAN, firewalls, switches, and Wireless LAN, enhancing the organization's digital infrastructure within the Digital Technology Center.
◆ Data Center Infrastructure Design: Designed and implemented a mid-size Data Center Infrastructure using Dell VxRail Stretched cluster nodes, Dell-EMC Data Domain (DD3300), and Dell-EMC Avamar Backup & Replication Application, ensuring robust data management and security.
◆ Network Automation Implementation: Implemented network automation tools, including Cisco Prime & DNAC, for Data Center Automation and troubleshooting, enhancing operational efficiency in a large-scale enterprise network.
◆ Mergers and Acquisitions Leadership: Led cross-functional teams in Mergers and Acquisitions, integrating legacy networks into the corporate enterprise network. Achieved project completion ahead of schedule without impacting users, applications, or systems.
◆ Global Network Operations Management: Managed 24x7 network infrastructure operations across multiple global locations and time zones. Acted as the liaison for network incidents, ensuring comprehensive documentation of all network devices.

◆ Served as the liaison for all incidents that would be handled by network engineers, consisting of subject matter experts in the areas of LAN/WAN, wireless, security for network infrastructure components

◆ Ensure that engineers actively maintain documentation of all network devices including the location and logical design

◆ Manage project teams, contractors and consultants; responsible for project management duties, including defining project requirements, designing overall architecture, develop DR strategy and working closely with vendors to ensure business objectives are met.
✪ Achievements and Accolades:
◆ Cisco Nexus and SD-WAN Migration: Orchestrated the design and implementation of Cisco Nexus 7xxx series with High Availability and Redundancy, ensuring MPLS network connectivity via AT&T. Successfully migrated from MPLS to SD-WAN across 56 global locations, significantly contributing to cost savings for FY-2019.
◆ Excellence Award for Network Design: Received an Excellence award for rapid Network design and Implementation for a new facility in Bangalore, India. The project included Category 7 wired and wireless network infrastructure, data center setup, IP-video surveillance, access control, audio/visual solutions, and IP telephony for over 200 users.

• ◆ Leadership and Team Management: Led a team of Network Engineers, overseeing the delivery of all IT infrastructure projects and ensuring alignment with organizational goals.
  ◆ Sales and Pre-Sales Growth: Managed and led sales and pre-sales efforts, significantly contributing to the growth of the organization in the IT services sector by developing strategic client relationships and delivering tailored solutions.
  ◆ Complex Network Design and Implementation: Conceptualized and designed diverse network solutions, including LANs, WANs, internet, surveillance, wireless, and other data communication systems, tailored to meet specific customer requirements.
  Stakeholder Collaboration: Worked closely with stakeholders to gather user requirements and define project objectives, ensuring that project deliverables met business needs.
  ◆ Smart City Solutions: Orchestrated the design and implementation of architecture for complex networks, including SmartCity projects across PAN India. Developed the Cisco Smart Connected City solution, implementing a city-wide unified MPLS backbone network, City Operation Centre, and City Command Centre DC architecture, leveraging advanced Cisco technologies and SDN/SD-WAN solutions.
  ◆ Technical Team Leadership: Directed and supervised a technical team supporting networks across multiple office locations, serving as the primary point of contact for technical operational support, and actively recruiting, mentoring, and building an effective organization to support network operations.

• Implementation and Troubleshoot customer networks in the area of Cisco Telepresence products
• Provide consultation to independently solve problems in broad, complex, and unique networks with mixed media and protocols
• Resolve service requests dealing with Cisco Telepresence products
• Use Lab recreation of a customer network to resolve issues hands-on
• Mentor new employees on practices and technology training
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Provide technology training to other teams within Cisco
• Review technical documentation for internal and external use
• Investigate software defects and file reports with Software development Team for resolution.

• Administration of CUCM 7.X, 8.X, 8.5.X, Unity connection 7.X, 8.X, Presence server 7.X, 8.X Voice gateway for 200 users setup
• Unified communication products deployment, administration and Software validation in production environment for internal and external customers
• Designed and implemented Cisco UCS Integrated Infrastructure Solutions for Cisco unified communications applications to share data using Cisco UCS B & C Series servers, EMC CLARiiON CX4 - 240 Network Storage System, Cisco 6120 Interconnect Fabric Switches, Cisco MDS 9100 SAN switches, Catalyst 4900 Switches
• Deployed and upgraded CUCM-Business Edition 3000 and Voice gateway for 60 users
• Implemented Energy wise infrastructure on Catalyst 6509 switches and integrated Unified communication products
• Perform full validation of new or modified voice products in a lab environment and implement in production environment
• Collaborated with Project, product management teams for Project status
• Collaborated with partner engineers and customers for deploying Unified Communication products for field testing
• Collaborated with IT TIER II & III, Core network engineer for N/W implementation/troubleshooting Networks
• Support end users, troubleshoot issues, file defects with respective products and validate fix once build is provided.

• Planned, built and managed implementations of IP/ MPLS VPN/ VOIP (H.323/ SIP) on Leased Line and Wireless broadband for 100+ Corporate customers across Karnataka region
• Ensured Quality Project Implementations / Track Timely implementations for revenue generation
• Prepared Project Scope Statement after a project is assigned and sent for concurrence to all stakeholders including Corporate clients
• Tracked Projects to ensure adherence to Plan; escalate hurdles, issues on time
• Ensure overall project coordination, milestones, deliverables are met as per SOW.

• Provided Systems/Network administration for 300 end users environment Administration of Windows, Solaris, Linux servers
• Implemented MS Exchange 2000 and configured 300 users mail box and Distribution lists, and moved all public folders from Blr.techspan.com to Headstrong.com.

• Provided Systems/Network administration for corporate customers in Bangalore
• Administration of Windows, Solaris, Linux servers in Customer production environment.

• Provided Systems/Network administration for 100 end users.

• Provided Systems/Network administration for 150 end users.