Mahesh Kumar Dey
QAE II
Seattle,WA
Summary
Experienced with software testing and quality assurance methodologies, ensuring high product standards. Special experience in AI and LLM Testing. Experienced Performance Tester offers an extensive knowledge base with testing for large Scale Azure IOT Solution, Connected Car Solution, web services and Microsoft AX and CRM Solutions. Has a strong understanding of IOT Connected Cars/Devices solutions and web services, Web site and mobile app. Demonstrated analytical skills and problem-solving abilities, enhancing team efficiency and product quality.
Overview
13
13
years of professional experience
8
8
Certifications
1
1
Language
Work History
Quality Assurance Engineer II
Amazon
04.2021 - Current
- Work on testing Amazon AI assistance for the voice and chat system for resolving customer issues related to digital subscriptions. Work on building strategies for testing the AI bot for customer services.
- Test end-to-end concession workflow for device and digital orders in Amazon ecosystems.
- Automated customer and associate experience for Amazon Customer Care Center
- Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
Quality Assurance Engineer
Amazon
06.2019 - 03.2021
- Optimized test cases to maximize success of manual software testing.
- Met tight deadlines to satisfy client demands and project timelines.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
Consultant (Performance Tester)
Microsoft
11.2014 - 06.2019
- Good knowledge of Visual Studio Performance Testing tools.
- Experienced with analyzing large volume and writing query to get actionable output.
- Extensive understanding app insight and Azure OMS Tools.
- In-depth knowledge of analyzing systems, evaluating system performance and reporting.
Software Engineer (QA Automation)
Nisum Technology
06.2014 - 11.2014
- Working on a development of Framework on WATIR using Ruby Cucumber and xml.
- Working on AGILE Process for Automation of WEB SITE for Client
QA Automation
Persistent
12.2013 - 06.2014
- Worked on a POM model for web site automation using Ruby and Selenium.
- Worked on developing modules for automation with multi environment execution.
Jr QA Automation Engineer, Associate Software Engineer
Infostretch Pvt. Ltd.
09.2012 - 12.2013
- Worked on a project and development of Framework on Calabash (Android and iOs).
- Worked on Ruby for Calabash and Selenium.
- Worked on C#(HttpClient) and Ruby(RestClient) for REST Web Services API Testing
Education
B.E -
N.I.T, Nagpur (R.T.M.N.U)
06.2012
Skills
Performance Tools: Visual Studio Performance Testing Tool, PowerShell, Fiddler SQL, App Insight, Azure OMS, Perfmon ,SQL query store
Automation Tools: Calabash Android, Calabash iOS, Selenium with java, Perfecto, Cucumber, REST Web services API testing(C#/Ruby), Sikuli, Ranorax with C# for Flash testing
Platforms: Windows, Mac, Android, iOS
Languages: Ruby, Java, C#NET, C, embedded C, Html
Mobile application testing
Automated testing
Certification
ISTQB: Microsoft
Interests
Internet: tech update & social network, Games: Cars racing, chess, pool and Table Tennis, Photography: Nature, friends, animals
Timeline
Quality Assurance Engineer II
Amazon
04.2021 - Current
Quality Assurance Engineer
Amazon
06.2019 - 03.2021
Consultant (Performance Tester)
Microsoft
11.2014 - 06.2019
Software Engineer (QA Automation)
Nisum Technology
06.2014 - 11.2014
QA Automation
Persistent
12.2013 - 06.2014
Jr QA Automation Engineer, Associate Software Engineer
Infostretch Pvt. Ltd.
09.2012 - 12.2013
B.E -
N.I.T, Nagpur (R.T.M.N.U)
EXTRA CURRICULUM ACTIVITIES
Organizing various Event in Microsoft. Winner in Best Photography and Table Tennis in Microsoft. Team head in events in infostretch. President of Student forum in CSE in N.I.T for 3years. Coordinator and caption of chess team and team. Student organizer of blood donation camp.
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Place: Hyderabad (Mahesh Dey)
CURRENT STATUS
- Working in Microsoft, Hyderabad as Consultant (Performance Tester) for Performance Testing and analysis of IOT Solution, Microsoft Logic App, Connected Devices Application, Microsoft CRM, Microsoft AX, Web Site, Web Services.
- Worked on Automation for WEB APP, Mobile APP, WEBSITE, REST WEB SERVICES using Languages Ruby, Java, C#, Perfecto. Received Top Box, Directors Award, Best Project Awards in Microsoft and Bright Spark Award and Pat on Back awards in infostretch
STRENGTHS
- Very detail-focused and highly analytical
- Positive attitude and good problem-solving skill.
- Flexible, Dedicated and Hardworking.
- Self-Confident and Self-Motivation.
- I can efficiently communicate technology to others.