Maheshkumar Selvaraj
Coimbatore
Summary
Dynamic IT Operations Manager with proven success at HummingBird Digital India Pvt. Ltd., excelling in cloud solutions and team leadership. Expert in Windows Server management and process automation, driving efficiency and security. Adept at stakeholder coordination and incident management, fostering high-performance teams to achieve organizational goals. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager – IT Infrastructure
HummingBird Digital India Pvt. Ltd.
Coimbatore
11.2016 - Current
- Led IT operations supporting 50+ employees, overseeing system uptime, data security, and user access controls.
- Managed deployment and lifecycle of Windows Server environments (2008–2022).
- Developed automated scripts in PowerShell for server maintenance and reporting.
- Ensured compliance through regular patching, system audits, and backup validation.
- Azure VM Maintain and Monitor the Environment
- Azure User management and Access control
- Azure Network Security Control (Providing Port access and Blocking)
- Adapting cloud solutions to meet the organization's evolving requirements.
- Safeguarding data through backup and ensuring access when needed.
- Azure Storage Backup Monitoring and Maintain Using Storage Explorer
- Crowd Strike Endpoint Device Management and Monitoring
- Cloudflare DNS Adding and Monitoring
- Cloudflare Load Balancer Monitoring
- Pulse way Remote Monitoring and Management
- WatchGaurd T20 Firewall UTM Implemented and Maintained by creating Policy’s and Port Forwarding
- WatchGaurd Mobile VPN Access Control Management
- ITSM Tools Freshdesk Updates and Zoho projects Updates follow up with the Team.
- Aws Q-Developer User creation and Maintenance
- Coordinated with cross-functional teams to address incidents, optimize performance, and ensure business continuity.
- Trained and mentored junior engineers, fostering a high-performance support team.
- G-Suite User Management and Maintenance
- Using Google Takeout tool to get the Gmail Backup and Restoration
- Part of a team in Providing and Maintain SOC Documents
- Installed and Maintained the Synology NAS DS923+
Assistant Manager – IT Operations
Auto Shell Group of Companies
Coimbatore
01.2008 - 11.2016
- Directed IT infrastructure and security across multiple branches; ensured uptime and data integrity.
- Implemented and maintained Group Policies, Active Directory, and endpoint protection.
- Procured and managed licenses for enterprise applications (Windows, MS Office, Oracle).
- Led a team of 7 in ERP support, systems development, and IT helpdesk operations.
- Delivered remote support using Radmin, ensuring fast issue resolution across departments.
Systems Engineer
Ma Foi Management Consultancy Pvt. Ltd.
Chennai
04.2007 - 12.2007
- Administered application and file servers, ensuring 24/7 availability for 150+ users.
- Managed backup routines (incremental/differential), disaster recovery readiness, and documentation for BS 7799 certification.
- Handled network troubleshooting, Cisco switch configurations, and system security updates.
Sr. Technical Support Executive – Voice Support (US, Canada, Ireland)
Sutherland Global Services
Chennai
10.2005 - 04.2007
- Provided L1–L2 support for HP desktops, laptops, printers (Windows & Mac).
- Delivered remote technical assistance using Citrix; escalated critical incidents effectively.
- Conducted onboarding training for new technical support staff.
Education
Bachelor of Computer Application -
Bharathiar University
Coimbatore01.2005
Higher Secondary (+2) -
Ramalingam Chettiar HSS
01.2002
SSLC -
SBKV High School
01.2000
Skills
- IT Operations & Infrastructure Management
- Windows Server (2008–2022)
- Active Directory
- Network Administration (LAN/WAN, Firewalls)
- NAS Storage Implementation
- Process Optimization & Automation
- Team Leadership & Mentorship
- SLA & Performance Monitoring
- Incident & Change Management
- Azure & AWS Cloud Environments
- PowerShell & Scripting Automation
- Vendor & Stakeholder Coordination
- Information Security (Sophos, Fortigate)
- Communication & Problem Solving
Certification
- AWS Fundamentals, Maze Net Solution, Coimbatore, Tamil Nadu, India, 01/01/20
- Red Hat Enterprise Linux 5, KGISL, Coimbatore, Tamil Nadu, India, 01/01/11
- Cisco Certified Network Associate, Sansbound Solutions, Chennai, Tamil Nadu, India, 01/01/06
Timeline
Operations Manager – IT Infrastructure
HummingBird Digital India Pvt. Ltd.
11.2016 - Current
Assistant Manager – IT Operations
Auto Shell Group of Companies
01.2008 - 11.2016
Systems Engineer
Ma Foi Management Consultancy Pvt. Ltd.
04.2007 - 12.2007
Sr. Technical Support Executive – Voice Support (US, Canada, Ireland)
Sutherland Global Services
10.2005 - 04.2007
Bachelor of Computer Application -
Bharathiar University
Higher Secondary (+2) -
Ramalingam Chettiar HSS
SSLC -
SBKV High School
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