Mahesh Satish Ingle

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• Spearhead daily operations of the Jio Point retail store, including management of sales, inventory control, staffing schedules, and customer interactions.
• Ensure seamless inventory tracking and stock availability by coordinating with supply chain and logistics teams, maintaining optimal stock levels and minimizing shrinkage.
• Cultivate and maintain strong customer relationships through effective service delivery, prompt issue resolution, and proactive customer engagement strategies.
• Train, coach, and mentor a team of sales executives, ensuring they are well-versed in company policies, telecom products, digital services, and effective sales practices.
• Implement localized marketing and sales strategies in collaboration with regional managers to increase footfall and drive revenue growth.
• Track store performance through detailed data analysis and reporting, including daily and monthly sales performance, product movement trends, and team productivity metrics.
• Conduct regular team briefings, performance evaluations, and feedback sessions to foster a results-oriented, customer-focused team culture.
• Ensure compliance with corporate operational standards, safety protocols, and visual merchandising guidelines within the outlet.
• Leverage customer insights and feedback to recommend process improvements and tailor services to the specific needs of the local market.

Key Achievements:

Increased customer retention by 15% through effective relationship management and personalized service.

Implemented process improvements, reducing operational inefficiencies by 10%.10%.

• Proactively conducted door-to-door field visits, reaching out to more than 80 households and businesses per week to promote Paytm’s wide range of services, including QR code setup, Soundbox devices, and merchant onboarding solutions.
• Delivered clear, informative, and persuasive product presentations to potential customers, ensuring a thorough understanding of product features, benefits, and usage. Addressed objections and concerns professionally to build trust and facilitate seamless adoption.
• Successfully converted an average of 60+ new customers monthly, consistently exceeding assigned sales targets by 20% to 25% through diligent follow-ups, needs-based selling, and strategic planning.
• Conducted regular market research and competitor analysis to identify high-potential areas and adapt sales strategies accordingly. These efforts contributed to a 15% increase in regional sales growth over a six-month period.
• Maintained an accurate and up-to-date customer relationship management (CRM) database with detailed logs of 1,000+ client interactions, capturing feedback, service issues, and follow-up schedules to enhance post-sale engagement.
• Assisted in organizing and executing promotional campaigns, local events, and brand activation drives, which significantly improved Paytm’s visibility and customer engagement in target areas. Notably, these efforts led to a 25% surge in app installations and merchant activations during campaign periods.
• Collaborated closely with internal teams including regional sales managers and technical support staff to ensure timely product delivery, troubleshooting, and customer satisfaction.
• Key Achievements:
• Acquired over 300 new customers within a year, contributing to a 20% increase in regional revenue.
• Recognized as a top performer for achieving 110% of sales targets for three consecutive quarters.

• Operated forklifts to efficiently load, unload, and transport goods between trucks and warehouse locations.
• Assisted in the organization and storage of products, ensuring compliance with inventory management practices.
• Conducted routine inspections and maintenance of forklifts to ensure safe operation.
• Coordinated with warehouse staff to meet daily operational requirements and deadlines.
• Identified and reported damaged or defective goods, ensuring quality standards were upheld.
• Key Achievements:
• Optimized warehouse operations, reducing stock handling time by 15%.
• Contributed to an accident-free work environment by strictly adhering to safety guidelines.

• Participated in a six-day intensive training program to develop proficiency in computer operations.
• Processed and reviewed school examination papers received from international clients.
• Applied rejection codes accurately, ensuring compliance with client specifications.
• Operated advanced computer systems to manage data processing tasks efficiently.
• Maintained strict confidentiality and data integrity while handling sensitive documents.
• Key Achievements
• Successfully processed over 10,000 examination papers with 99.5% accuracy during tenure.
• Received recognition for consistently meeting quality standards and delivering error-free work.