Mahesh Sudhir Karmarkar
IT Professional With Expertise In Software Development & Program Management
Bengaluru
Summary
- Product Development Leader with over 23 years of experience well versed with Business & Software Life Cycle. Worked on Ideation, R&D Product Management, Consulting, Sales, Pre-Sales, Project delivery, Service delivery across multi domains like Health Care, IT, Manufacturing, Transportation, Utilities, Knowledge/Business Process Outsourcing, BFSI, Insurance, Hospitality & Gaming.
- Adept at deconstructing and planning stories in order to promote improvements to product design and implementation.
- Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
- Implements strategic and tactical plans to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Skills
Risk Assessments
Strengths
Integrity ■■■■■■■■■■ Visionary ■■■■■■■■■■
Problem-solving ■■■■■■■■□□ Resilient ■■■■■■■■□□
Empowering ■■■■■■■■■■ Adaptability ■■■■■■■■□□
Empathy ■■■■■■■■■■ Strategy ■■■■■■■■■□
Accomplishments
- Overcame business challenges by establishing Azure Cloud Competence team , built skillset & managed all Cloud deployments in short span of 6 months.
- As a Program Manager, Successfully Transitioned Code RED Custom IoT Application Development and Support. Transition ensured ZERO Down time & ZERO Escalations for 18 months & Leadership time freed from Customer Escalations.
- Managing & Optimizing Cost to identify improvement areas and transformation opportunities. Cost saving of 270000 EUROS achieved (2.5 Cr INR) in a financial year.
- Transformed systems, workflows, process, and practices to strengthen IAC Software Delivery. Ensured a Common Vision, Strong Team bond and Co-Ownership exists within DevOps teams. Built a common backlog and Prioritization for Agile Delivery. Migrations achieved ~45% faster delivery time .
- Azure Cloud Architect – Designed & Enabled IAC Solution for IoT application deployments for faster turn-around time. (3 weeks to 1 week)
- As a Solution Architect , responsible for Pre-Sales Solution Delivery across Industry & Society Domain. Building Solution for Smart Meter, SMaaS, HES Communication, Transport & Safety & Security.
- As a Domain Architect , Created Domain Roadmaps, Information Sensitivity Analysis, Data Governance & Target Architecture.
- Adroit in SDLC, Agile, SAFE, Implementing high scalability solutions & Security enablers for Development teams.
- Technology Savvy, Risk Profiling, & reducing technical debts
- Successfully implemented Triage and SLA management thus resulting in improvements in response times, resolution times, customer satisfaction scores, etc.
Work History
Product Owner
Aeris Communications India Private Limited
Bengaluru
04.2023 - Current
- Implemented best practices to Migrate & operationalized DevOps Pipelines, Historical Data, Software repositories and Artifacts to new organization within short span of 2 months.
- Azure Architect – Designed & Enabled IAC Solution for IoT application deployments for faster turn-around time. (3 weeks to 1 week)
- Reduced time-to-market by effectively coordinating resources, tasks, and timelines within team.
- Streamlined project management processes for improved efficiency and timely product delivery.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.
- Optimized product performance by identifying areas for improvement and implementing necessary changes.
Product Development Leader
Ericsson India Global Services Private Limited
Bengaluru
05.2013 - 03.2023
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Presented technical proposals to stakeholders, effectively communicating complex concepts in a clear manner.
- Evaluated emerging industry trends to ensure the company''s technological competitiveness.
- Championed the adoption of cloud-based services for enhanced scalability and security.
- Spearheaded the integration of new technologies, resulting in increased efficiency and innovation.
- Played an instrumental role in driving revenue growth through innovative product offerings based on cutting-edge technology advancements.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Evaluated vendor proposals for technology solutions, ensuring alignment with organizational needs and budget constraints.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Developed detailed project plans, effectively managing timelines and ensuring timely completion of deliverables.
- Oversaw day-to-day activities of 15 employees, fostering inspiring atmosphere to optimize employee experiences
Competency Manager
SONY INDIA SOFTWARE CENTRE
Bengaluru
01.2012 - 05.2013
- Responsible for building competency & ensuring enhanced team capabilities.
- Managed to grow competency from 8 members to 56 members) in 18 months.
- Executed strategic business operations and account development initiatives for organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
SAP HCM Functional Consultant
Sony India Software Services Pvt Ltd.
Bengaluru
05.2011 - 05.2013
- Generated innovative solutions to enhance profitability and contribute to the organization's knowledge assets.
- Provided architectural insights and recommendations, focusing on Service-Oriented Architecture (SOA), Cloud alternatives, scalability, reusability, and extensibility of products.
- Ensured New business growth for 7 different customers across domain increasing the company top-line revenue by 4 million USD.
- Involved in High level Solution design & work with technical team to review Level 2 model & framework before finalizing customer Solution & proposal review.
- Ensured compliance with all relevant regulations by configuring necessary security settings within the SAP environment.
- Contributed to long-term strategic planning initiatives by providing expert insights into emerging trends in HR technology.
- Developed comprehensive training materials for both technical and non-technical users to maximize their understanding of the implemented SAP HCM solution.
- Improved system efficiency by optimizing SAP HCM configurations and customizing solutions.
- Provided ongoing maintenance to installed applications, troubleshooting complex issues relating to data integrity or process failures.
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
Business Analyst/ Senior Project Manager/Technical Lead
Igate Global Solutions
Bengaluru
05.2005 - 05.2011
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Design of Roles and Authorization to suit business needs.
- Configuration of Enterprise structure, Actions, and
- Master Data including Organization Structure to suit the company needs
- Created Dynamic Actions to meet business needs Customer Project Manager
- Managing HR Delivery Competency Center for SAP & responsible for building HR Practice.
- Ensure compliance to Data Security and Strategic sourcing agreements with vendors
- Responsible for Post-Go Live Support and Enhancements. Ensured 95% SLA and stabilize applications
- Instrumental in implementation of Service Desk & Change Management processes.
Domain Expert – Payroll Operations
GENPACT
Hyderabad
09.2001 - 05.2005
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Subject Matter Expertise on Payroll (New hire, Transfer-Slide, EAS, Overpayments & Expat)
- Managed daily HR & Payroll operations of all GE businesses across US. Trained in Pension & Benefits process (Compliance to IRS Guidelines for 401(K) & Pension)
- F P & A incentives process providing Monthly incentives payout, analysis sales reports, designing new incentive plan & presenting weekly, monthly updates to GE Plastics Leadership Team.
- Motivating the team members to work as a team and driving them towards achieving their goals.
- Conducting Wing –to-Wing Payroll knowledge assessments for all the HR Modules.
- Developed PeopleSoft training module to impart training to other peers.
Tax Consultant - US
Clarixxon Technologies
Hyderabad
09.1999 - 08.2001
- Implemented effective record-keeping systems for clients, simplifying future tax preparations and improving organization.
- Evaluated client financial records to identify opportunities for reducing taxable income through strategic planning.
- Negotiated payment plans with taxing authorities on behalf of financially distressed clients, easing their burden.
- Developed customized tax strategies for software build for individuals and businesses, resulting in significant savings.
- Proficient in handling US Individual Income Tax Laws pertaining to both Federal and State levels, as well as various tax planning strategies.
- Responsible for structuring logical flows, crafting customer questionnaires, and performing calculations to support the digitization initiative.
- Contributed as a team member to develop a comprehensive Tax package for Federal and State Income Tax Assessment, involving tax return preparation and online submission to the IRS.
- Played an active role in bolstering client relationships and trust by introducing new ideas and implementing Excel automation through Macros.
- Made significant contributions to testing automation for tax preparation processes and led quality assurance efforts, ensuring the accuracy of Income Tax returns prior to client submission
Education
Master of Arts - Accountancy, Taxation
Osmania University
Hyderabad, India 08.1998 - 05.2001
Post Graduate Diploma in Taxation - Taxation, Excise
Osmania University
Hyderabad 04.2001 -
Timeline
Product Owner
Aeris Communications India Private Limited
04.2023 - Current
Product Development Leader
Ericsson India Global Services Private Limited
05.2013 - 03.2023
Competency Manager
SONY INDIA SOFTWARE CENTRE
01.2012 - 05.2013
SAP HCM Functional Consultant
Sony India Software Services Pvt Ltd.
05.2011 - 05.2013
Business Analyst/ Senior Project Manager/Technical Lead
Igate Global Solutions
05.2005 - 05.2011
Domain Expert – Payroll Operations
GENPACT
09.2001 - 05.2005
Post Graduate Diploma in Taxation - Taxation, Excise
Osmania University
04.2001 -
Tax Consultant - US
Clarixxon Technologies
09.1999 - 08.2001
Master of Arts - Accountancy, Taxation
Osmania University
08.1998 - 05.2001
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