Summary
Overview
Work History
Education
Skills
Certification
Languages
Achievements
Timeline
Generic

Maheshwar Katepalli

B-405, Mangal Murthy Co-op Housing Society, Off. M.G.Road, Goregaon (W), Mumbai-400104

Summary

Experienced Senior Quality Assurance Analyst with over 17 years in the Banking Domain, specializing in Payment Operations across the UK, US, and Middle East. Proven expertise in software testing within APAC regions, enhancing operational efficiency and ensuring compliance with industry standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Manager

Tata Consultancy Services
10.2021 - Current

Client- CITI BANK (Platform- GPP Classic)

Role - Test Lead

  • Leading a team of quality assurance analysts in ensuring compliance with ISO20022 standards for payment systems within TCS’s Client - Citi Bank's infrastructure.
  • Conducting End-to-End testing of CBPR+ payments for Citibank's External Clients across multiple Financial Market Infrastructures ensuring seamless transaction processing and adherence to regulatory standards.
  • Employed Agile methodologies for testing, actively leading in Agile ceremonies such as Sprint planning, Daily Stand-ups, Sprint reviews, and Restrospectives.
  • Utilized Jira and Zephyr extensively for test case management , defect tracking and task assignment ensuring streamlined communication and collaboration within Agile teams.
  • Sending daily status reports for multiple projects providing stakeholders with transparent insights into project progress, milestones achieved and potential challenges.
  • Providing training and guidance to team members on ISO 20022 standards, payment processes and Agile methodologies.
  • Proficient in Software Testing Life Cycle (STLC) and Defect Life cycle.
  • Proficient knowledge in writing SQL Queries.
  • Extensive experience in SWIFT messages MT (MT103, MT202, MT202COV, MT900, MT910, MT204) and ISO20022 MX (pacs.008, pacs.009, pacs.009COV), pacs.004, pacs.002 messages for various countries within the regions APAC.
  • In-depth experience in payment processing and testing with SWIFT network.
  • Have knowledge and experience in processing of payments from various Staging server (MQ’s)
  • Preparation of Test Data, Test scenarios, scripts and test execution.
  • Have good understanding about rules and profiles/MOP as part of GPP-Classic application as it is a rule based payment application.
  • Designed and executed Business, Functional, Regression and End-to-End test Strategy, scenarios and test cases for a Release.

Senior Associate- MEA Remittances

BNP Paribas India Solutions Pvt Ltd
07.2017 - 10.2021
  • Processing Payments via Swift MT 101,103,202, 202 COV etc
  • For Middle East countries (Qatar, Bahrain, Kuwait and UAE)
  • Liaising with world's best banks by using Message Types such as MT199, MT299, MT195, MT196, MT292 etc
  • Dealing with Treasury department for FX rates to process foreign exchange payments
  • Regular Controls & Checks on Payments outstanding for signing and informing Onshore about the same as per the cut-offs
  • Funding of account wherever required, to avoid any overdraft charges or withholding of payments
  • To come up with process related ideas and improvements to make work more streamlined
  • Handling process training and improvement within the team
  • Updating daily MIS Reports and sharing the performance data with Team members and providing timely feedback
  • Assisting IT team in UAT at operations level to enhance payment applications and systems to increase the STP rate

Sr. Customer Service Executive (Global Payments)

Intelenet Global Services Pvt Ltd
11.2008 - 07.2017
  • To handle Global Electronic Funds Transfer for currencies GBP, USD, EUR etc
  • Through GPP (Global Payments Processing) for Barclays Bank UK
  • Processing Electronic Payments (MT1XX & MT2XX) initiated by/for Barclays Customers across all global currencies using GPP platform (Global Payplus)
  • Investigating on various swift queries such as Cancellation of Payment, UNAP (Unable to Apply Funds), Return of funds, BCNR (Beneficiary Claims Non-Receipt of funds), Amendment of Payment Information
  • To ensure all Service Level Agreements are met & team losses are kept to the minimum

Back-Office Executive

3 Global Services Pvt Ltd (now Tech Mahindra)
08.2007 - 02.2008
  • Updating Customer's Account and Data Processing as per Company's policy

Education

B.Com -

J.M.Patel College of Commerce
Mumbai
05-2007

HSC -

K D Nagda Junior College of Commerce
Mumbai
05-2004

SSC -

M.T.S Khalsa High School
Mumbai
05-2002

Skills

  • Cross Border Remittances
  • Swift
  • Operations
  • Client Relationship
  • Team Player
  • Software Testing Life Cycle
  • Jira
  • Zephyr
  • SQL
  • Agile Methodologies
  • Defect Management
  • ISO20022 Payment Processing

Certification

  • ISTQB Certified (Foundation Level)
  • ISTQB Certified (Agile Extension)
  • Profession Scrum Master 1 (PSM1)

Languages

  • English
  • Hindi
  • Marathi
  • Telugu

Achievements

  • Assisted in Migrating Middle East Asia Remitances
  • Delivered a Critical Project related to FX transactions on Time for a Banking Client
  • Enhanced Personal Development Skills

Timeline

Assistant Manager

Tata Consultancy Services
10.2021 - Current

Senior Associate- MEA Remittances

BNP Paribas India Solutions Pvt Ltd
07.2017 - 10.2021

Sr. Customer Service Executive (Global Payments)

Intelenet Global Services Pvt Ltd
11.2008 - 07.2017

Back-Office Executive

3 Global Services Pvt Ltd (now Tech Mahindra)
08.2007 - 02.2008

B.Com -

J.M.Patel College of Commerce

HSC -

K D Nagda Junior College of Commerce

SSC -

M.T.S Khalsa High School
Maheshwar Katepalli