Serviced-focused Employee dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Operations Management
Customer Relationship Management
ISO 9001-2015
Performance Improvement
Quality Management
Expense Control
Schedule Management
Strategic Planning
Time Management
Training and Development
Cost analysis and savings
Warehouse Management
Project Management: Spearheaded a finished goods project that incorporated strategic sourcing, inventory management, and distribution. Annual savings run rate of over $0.500MM.
Operations Management: Reduced freight costs by $2MM optimizing mode selection using a combination of various types of inter-model capabilities.
Leadership: Served as key contributing member to SOP (Sales, Distribution, Logistics, Transportation, Warehouse & Operations Planning) leadership team.
Process Development and Enhancement of Operations - Ryerson Tull Inc. USA.
Certified Supply Chain Program from Red-Bud industries, St. Louis, USA.
TPM / TQM - TQM India.
Lead Auditor Program - Confederation of Indian Industries.
Process Development and Enhancement of Operations - Ryerson Tull Inc. USA.