| Hyderabad, India 500049 | WWW: Bold Profile |
Summary
Experienced IT professional with over 14 years of dedicated expertise in mainframes technology, with a specialized focus on environment support and OPC/TWS. Proven track record of delivering exceptional results in the banking and healthcare domains. Adept at providing crucial project support, driving enhancements, and making informed decisions to optimize operational efficiency and performance.
Overview
15
years of professional experience
2
years of post-secondary education
Work History
Tech Mahindra
Hyderabad
Associate Technical Specialist
02.2014 - Current
Job overview
Worked onsite in Melbourne for client NAB
Attra Info Tech
Bangalore
Mainframe Administrator
08.2016 - 08.2017
Job overview
Managed and supported critical banking operations, ensuring seamless job scheduling and system stability using Tivoli Workload Scheduler (TWS)
Collaborated with cross-functional teams to resolve issues
In the software development and testing lifecycle, the Pre-Production Test Environment (PPTE) plays a critical role in ensuring the robustness and reliability of our solutions before they are deployed to the production environment
PPTE serves as a mirror of the production setup, replicating its configuration to identify and rectify operational defects, thus enhancing the overall quality of our applications
All batch jobs in the PPTE environment are scheduled and executed using the OPC (Operations Control) scheduler tool, mirroring the production setup
This practice ensures that batch processes are thoroughly tested and optimized for performance and reliability
The PPTE support team is responsible for maintaining the integrity of the PPTE environment
Their duties include implementing project software, scheduling batch runs in OPC, and ensuring the environment accurately mimics production
Verification and testing tasks within the PPTE environment are carried out by asset teams to maintain accountability and quality control
Monitored all Mainframe batch jobs, promptly addressing abends, investigating long-running jobs, and resolving loop-back issues
Ensure the timely completion of batch cycles, including HOLD, Force Complete, Rerun, and scheduling for the next workday
Provided 24x7 production support, including the escalation of abends when necessary
Utilized TWS-OPC scheduler for batch job monitoring and scheduling
Utilized Control-M scheduler for PPTE specific job monitoring and scheduling
Implement OPC changes as suggested by the project team in the Pre-Production test environment
Performed system health checks and demonstrate experience in Manual IPL
Proficiency in using the HMC tool
Respond to WTORs (Wait To Output Requests) based on process documents
Work with CICS, DB2, and MQ Series subsystems/regions
Experience with JCL, CICS, MQ, DB2, Omegamon, RMF, FTP, and IBM Utilities
Expertise in handling IBM DASD (Direct Access Storage Device) situations
Adjust job priorities and service classes when required
Monitor batch cycles for daily, weekly, monthly, quarterly, and yearly jobs, providing statistics reports to the client
Perform miscellaneous dataset actions, including cataloging, uncataloging, renaming, deleting, and copying
Participate in periodic meetings with the onsite team to discuss system status
Prepare checklists and documentation for team reference
Coordinate with the application team to address issues during release testing for batch run cycles
Enhancement tasks in the PPTE mainframe environment involve: PPTE-Specific Job Creation/Modification: Developing and updating JCLs, control cards, and utility scripts tailored for the PPTE environment to support new functionalities or processes
PB Job Management: Adding or updating PB jobs to enable the smooth migration of production software to the PPTE environment
Software Deployment Facilitation: Configuring and testing workflows to ensure seamless deployment and functionality of production-level software within PPTE
Dependency Updates: Adjusting job schedules and dependencies in TWS/OPC to align with new enhancements or software updates
Environment Validation: Conducting regression testing, debugging issues, and ensuring that all enhancements meet quality standards in the PPTE environment
Documentation and Review: Creating and maintaining detailed documentation for all changes and enhancements, and coordinating peer reviews for accuracy and compliance.
One HSBC
Senior Software Engineer
01.2010 - 01.2014
Job overview
Core Banking (OHCB) will provide host functionality for bank deposit and lending products, capable of supporting all customer groups and geographies
Together with other One HSBC and group systems, it will provide an enterprise solution for banking across the globe
The project uses the industry proven z-series technology to scale the core banking processing
The OHCB project approach is to use functional richness of HUB (HSBC Universal Banking System) and some of the successful non-functional characteristics of RPS (Retail Processing System)
This project is responsible for overall OHCB Environment Management
Well versed with Scheduling Processes
Monitoring all Mainframe batch jobs and fixing abends, check for long running jobs and investigate for any loop back issues with batch jobs
Ensure timely completion of the batch cycles, HOLD, Force complete, Rerun and schedule to run next workday
Provide support 24X7 which involves escalation of abends
Monitor batch cycles for daily, weekly, monthly, quarterly, yearly jobs and report statistics to client
Ensure that all transaction processing regions are up on time
Participate in periodic meetings with the onsite team
Prepare check list and documents for Team reference
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA