Summary
Overview
Work History
Education
Skills
Additional Information
PROJECT THESIS
FIELD LEVEL EXPERIENCE
COMPUTER SKILLS
ORGANISED PROGRAMME
LANGUAGE’S KNOWN
Timeline
Generic
MAHESWARI M

MAHESWARI M

Coimbatore

Summary

By introducing abilities and qualification to achieve a challenging position in social welfare organization and to excel the duties according to the organizational goal with complete dedication, honest, and full responsibility and through it to develop and strengthen the self-skill. Dedicated healthcare counseling with 11 months of experience in managing clinic operations and optimizing patient care. Expertise in implementing efficient workflows, managing budgets, and ensuring regulatory compliance. Passionate about creating a positive and supportive environment for both patients and staff.

Overview

10
10
years of professional experience

Work History

ADMIN

SASTHA PUMPS & CONTROLS
03.2020 - 12.2024
  • Answering the phone and arranging appointments to organizing paperwork and updating records
  • Phone, email, calendar management, internal communications, preparing reports, maintaining office equipment and office supplies and some human resources functions
  • Maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization
  • Overseeing all aspects of the work order for a service department
  • Contact for other employees and provide administrative support
  • Interacting and communicating with other employees and colleagues daily, taking care of various tasks on their behalf or providing them with resources and information
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.

PATIENT COUNSELOR

PSG HOSPITAL
09.2014 - 08.2015
  • Provides support and guidance to patients and their families regarding medical treatments, emotional challenges, and navigating the healthcare system
  • Offering a safe and supportive environment for patients to express concerns and cope with the emotional impact of illness.
  • Helping patients and their families make informed decisions about treatment options and care plans.
  • Helping patients manage anxiety, fear, and other emotional challenges related to their health condition.
  • Guiding patients through the complexities of the healthcare system, including insurance, appointments, and referrals.
  • Offering support and guidance to patients after treatment or discharge to ensure continuity of care
  • Keeping accurate and confidential records of patient interactions and progress.
  • Providing support and education to families to help them understand and cope with their loved one's illness.
  • Excellent verbal and written communication skills to effectively interact with patients, families, and healthcare professionals
  • The ability to actively listen to patients' concerns and understand their perspectives
  • The ability to manage patient information, appointments, and other administrative tasks.
  • Developed strong rapport with patients and their families, establishing trust and fostering open dialogue about medical issues.
  • Supported patients during times of transition, whether it be adjusting to a new diagnosis or moving through stages of recovery.
  • Improved patient satisfaction by providing empathetic counseling and support during treatment.
  • Supported patients through difficult decision-making processes regarding treatment options and potential side effects or risks involved.
  • Managed patient case files, ensuring accurate documentation of medical history, diagnoses, and treatment progress.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Resolved customer complaints using established follow-up procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Increased patient adherence to treatment plans by addressing concerns, answering questions, and offering guidance.

Education

M S W - Medical and Psychiatry

Bharatiar University
INDIA
01.2011

B.Sc. - Psychology

Government Arts College
INDIA
01.2009

Skills

  • Petty Cash Management
  • Effective Communication
  • Document Preparation and Editing
  • Records Management
  • Time Management
  • Problem-Solving

Additional Information


  • Ability to supervise the work of others
  • Ability to communicate effectively with senior management
  • Can remain focused on the job at hand inn a busy and noisy environment
  • Have a good typing speed
  • Staying calm when under pressure

PROJECT THESIS


Family relationship and academic performance of adolescent Girls in corporation Girls High School, Siddhapudur, Coimbatore.

FIELD LEVEL EXPERIENCE

  • 4 months field work experience in Udavum Karangal, Othakal mandapam, Coimbatore.
  • 4 months field work experience in KTVR Hospital, Saibaba Kovil, Coimbatore.
  • 4 months field work experience in Sita Laxmi Hospital, R.S Puram, Coimbatore.
  • 1 month block placement in “The BANYAN”, West Muggapair. Chennai from May 17th to June 16th 2010

COMPUTER SKILLS


· MS WINDOWS

· INTERNET

· MS WORD

· MS EXCEL

· MS POWERPOINT

· PGDCA

· DCA

ORGANISED PROGRAMME

Organized the Workshop on ‘Human Organ Donation awareness campaign”, in Bharathiar University.

LANGUAGE’S KNOWN

English
Tamil
Telugu
Malayalam

Timeline

ADMIN

SASTHA PUMPS & CONTROLS
03.2020 - 12.2024

PATIENT COUNSELOR

PSG HOSPITAL
09.2014 - 08.2015

M S W - Medical and Psychiatry

Bharatiar University

B.Sc. - Psychology

Government Arts College

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