Mahima K
RELATIONSHIP MANAGER
Bangalore,Karnataka
Summary
Results-driven Business Development professional with 5+ years of progressive experience across banking, financial services, and EdTech, including direct experience leading, mentoring, and scaling a team of 8 Business Development Associates to ₹1.6+ Crore in revenue within 10 months. Skilled at building teams from the ground up - recruiting, onboarding, coaching, and driving performance - while sustaining zero attrition and consistently exceeding individual and team targets. Combines proven people-leadership capability with strong B2B/B2C sales acumen, client acquisition, and portfolio growth expertise. Seeking a team-handling Business Development Manager role to drive revenue growth through high-performing sales teams.
Overview
5
5
years of professional experience
4
4
Languages
Work History
RM -Manager
YES Bank
Bangalore, Karnataka
09.2025 - Current
- Manage a portfolio of high-value retail and corporate clients, delivering customised banking and financial solutions.
- Drive CASA, term deposits, mutual funds, insurance, and investment products through cross-selling and portfolio management.
- Manage bancassurance relationships, coordinating with partners and internal teams to generate business and strengthen client engagement.
- Provide end-to-end relationship management and customer service, resolving queries, handling service requests, and ensuring client retention.
- Conduct sales campaigns, client meetings, and engagement activities to generate leads and achieve business targets.
- Coordinate with credit, operations, compliance, and service teams for seamless onboarding, documentation, issue resolution, and timely execution.
Senior Business Development Officer
CRISIL
Bangalore, Karnataka
09.2024 - 08.2025
- Drove B2B business development across Karnataka, Kerala & Tamil Nadu for CRISIL Credit Ratings.
- Led field sales and corporate acquisition, including CXO meetings, banker/branch visits, and client presentations.
- Managed the end-to-end sales cycle from prospecting and lead generation to negotiations and mandate closures.
- Coordinated and guided a team of 3 across the 3-state territory to drive business growth.
- Built strong relationships with corporates, bankers, and financial institutions to generate new business opportunities.
- Managed client portfolios, renewals, collections, and post-sales relationships, ensuring strong client retention.
Team Leader - Business Development
BYJU'S
Bangalore, Karnataka
10.2022 - 06.2024
- Led, managed, and mentored a team of 8 Business Development Associates, driving collective revenue of ₹1.6+ Crore within 10 months.
- Maintained a consistent team DRPS of ₹25K-₹30K through structured daily reviews, pipeline tracking, and individualised performance coaching.
- Achieved zero team attrition in Q2 through proactive engagement, motivation strategies, and a supportive team culture.
- Recognised as a top performer in Q1 and Q2; qualified for performance-based incentives.
- Led end-to-end onboarding and training of new hires for the K-10 Sales Department, reducing ramp-up time significantly.
- Generated ₹62+ Lakhs in personal revenue over 11 months as Business Development Associate prior to promotion.
- Leveraged LeadSquared and Orderhive CRM tools to optimise lead management, team productivity, and conversion rates.
Relationship Officer
ICICI Bank Ltd
Bangalore, Karnataka
06.2021 - 09.2022
- Acquired and managed retail banking clients, ensuring high levels of customer satisfaction and retention.
- Achieved sales targets through cross-selling of banking products including accounts, loans, credit cards, insurance, and investments.
- Ensured strict adherence to banking compliance, risk management, and regulatory policies.
- Conducted market research to identify new business opportunities and emerging industry trends.
Education
B.E. - Electronics & Communication Engineering
SMVITM College
01.2020
PUC - PCMB
R.N. Shetty Composite PU College
01.2016
SSLC - undefined
V.K.R. Acharya English Medium High School
01.2014
Skills
- Team Leadership
- Team building
- Recruiting & onboarding
- Mentoring
- Performance coaching
- Attrition management
- Business Development
- B2B/B2C sales
- Client acquisition
- Revenue generation
- Pipeline management
- Mandate closures
- Relationship Management
- Portfolio management
- Client retention
- Stakeholder engagement
- Cross-selling
- Upselling
- Strategic Planning
- Market research
- Sales campaign execution
- Goal setting
- Performance monitoring
- CRM & Tools
- LeadSquared
- Orderhive
- MS Office
- Salesforce
- Communication
Websites
Accomplishments
- Delivered ₹1.6+ Crore revenue in 10 months as Team Leader at BYJU'S, leading a high-performing team of 8.
- Maintained zero team attrition in Q2 and earned recognition for strong people management and team engagement.
- Promoted from Business Development Associate to Team Leader within 11 months based on consistent high performance.
- Achieved Top Performer status in Q1 & Q2 at BYJU'S, qualifying for performance incentives across multiple quarters.
- Earned a Spot Performance Award at CRISIL's Conclave for achieving the highest number of Surveillance mandates collected in the Bangalore region.
- Recognized as a 4-time Eagle Contest Qualifier at ICICI Bank, consistently contributing to ₹1+ Crore monthly business/revenue.
Languages
English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tulu
Bilingual or Proficient (C2)
Leadership And Team Management Highlights
- Led and managed teams of up to 12 members, driving sales performance, productivity, and achievement of business targets.
- Delivered ₹1.6+ Crore revenue in 10 months through strategic team leadership, performance tracking, and targeted coaching.
- Built and developed high-performing teams through recruitment, onboarding, training, mentoring, and continuous performance management.
- Maintained zero team attrition in Q2 by creating a highly motivated, accountable, and performance-driven team culture.
- Led a 3-member team across Karnataka, Kerala & Tamil Nadu at CRISIL, driving corporate acquisition, field sales, and business development.
- Demonstrated strong leadership across banking and financial services, managing clients, channel partners, and internal stakeholders while driving business growth and customer retention.
Core Competencies
Team building, Recruiting & onboarding, Mentoring, Performance coaching, Attrition management, B2B/B2C sales, Client acquisition, Revenue generation, Pipeline management, Mandate closures, Portfolio management, Client retention, Stakeholder engagement, Cross-selling, Upselling, Market research, Sales campaign execution, Goal setting, Performance monitoring, LeadSquared, Orderhive, MS Office, Salesforce, English, Kannada, Hindi, Tulu
Timeline
RM -Manager
YES Bank
09.2025 - Current
Senior Business Development Officer
CRISIL
09.2024 - 08.2025
Team Leader - Business Development
BYJU'S
10.2022 - 06.2024
Relationship Officer
ICICI Bank Ltd
06.2021 - 09.2022
B.E. - Electronics & Communication Engineering
SMVITM College
PUC - PCMB
R.N. Shetty Composite PU College
SSLC - undefined
V.K.R. Acharya English Medium High School