Mahima Khalko
Tele calller
Mumbai
Summary
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
1
1
year of professional experience
1
1
Language
Work History
Telesales Executive
Frontline Source Group
01.2024 - 11.2024
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
Telemarketer
Equity Patshala Share Broking Consultancy
08.2023 - 01.2024
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Recorded and updated customer information in online systems.
Education
St. Montfort School
Chhattisgarh 04.2001 -
Skills
Target achievement
Follow-up calls
Customer service
Active listening
Self motivation
Teamwork and collaboration
Attention to detail
Call management
Timeline
Telesales Executive
Frontline Source Group
01.2024 - 11.2024
Telemarketer
Equity Patshala Share Broking Consultancy
08.2023 - 01.2024
St. Montfort School
04.2001 -
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