MAHIMA NAIR
Palakkad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
4
4
years of professional experience
Work History
Assistant Manager - Tourism
Monsoon Cruise
04.2023 - Current
- Building and maintaining relationship with international and domestic tourism boards to drive business objectives
- Managing the tourism information centers, supervising staff, business management as well as office systems management
- To report the management about the marketing budget for promoting sales of tourism packages
- To provide literature and information on local, interstate and international tours and places of interest
- Drove sales and controlled costs to support revenue and profitability targets
- Maintained positive, professional working environment to optimize staff and customer satisfaction.
Administrator officer
The Indian Public School
08.2021 - 02.2023
- Manage different departments and make certain staff members complete work on time
- Answer incoming emails and phone calls and direct the messages to the appropriate staff member
- Conduct teacher and staff evaluations to ensure proper implementation of curriculum
- Complete job functions using online communications, spreadsheets, word processors and other automated tools which the Institute provides.
Insurance underwriter
New India Assurance Limited (under agent)
04.2020 - 04.2021
- Advice clients on the insurance policies that best suit their needs
- Deliver approved policies to new clients and explain benefits and risks of the policy
- Fill out and submit applications, issue quotes, maintain client records and prepare reports
- Track insurance claims to ensure client satisfaction.
Education
MBA: Logistics and Supply chain -
Bharathiar University
07.2023
Bachelor of Business Administration: Finance -
Calicut University
01.2021
Higher Secondary Education in Commerce -
Lakshmi Narayana Vidyanikethan
01.2018
10th Board of Secondary Education -
Virgin Mary H S School
Ujjain, MP01.2016
Skills
- Adept at planning and organizing
- Attentive to details
- Product and Service Knowledge
- Sales Monitoring
- Competitor Analysis
- Operational Support
- Bookkeeping
- Logistical Planning
- Customer Relationship Management (CRM)
- Business Planning
- Consulting
- Negotiation
Languages
Hindi
English
Malayalam
Tamil
Projects
Character ethics, A study on character ethics of Steel Industrials Kerala Limited (SILK), describing about the organizational standards, principles, set of values and norms that govern the actions and behavior of an individual in the organization, has undergone project work for period of 21 days.
Training
- National webinar: Evolution of managerial skills for dynamic work environment, Mr. Nobin Thomas (Chairperson, PGM in Human Resource Management, IIM-Indore)
- Webinar: Mental health and well-being during the current pandemic times, Dr. Mallika Balakrishnan (student counselor NGI)
Personal Information
- Date of Birth: 03/26/2000
- Marital Status: Single
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of above-mentioned particulars.
Timeline
Assistant Manager - Tourism
Monsoon Cruise
04.2023 - Current
Administrator officer
The Indian Public School
08.2021 - 02.2023
Insurance underwriter
New India Assurance Limited (under agent)
04.2020 - 04.2021
MBA: Logistics and Supply chain -
Bharathiar University
Bachelor of Business Administration: Finance -
Calicut University
Higher Secondary Education in Commerce -
Lakshmi Narayana Vidyanikethan
10th Board of Secondary Education -
Virgin Mary H S School
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