Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mahima Shrivastava

Bengaluru

Summary

Dynamic Senior Business Analyst with OSBI expertise in gap analysis and strategic planning. Proven track record in optimizing business processes and enhancing stakeholder engagement. Skilled in utilizing JIRA for user acceptance testing and delivering impactful systems design. Adept at collaborating with cross-functional teams to drive project success and improve operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

OSBI
Bengaluru
05.2024 - Current
  • Performed gap analysis between current and desired future state processes.
  • Delivered systems design elements, including data migration rules and detailed wireframes.
  • Mapped and documented interfaces between legacy systems and new implementations.
  • Collaborated with clients and technical teams to provide operational support and updates.
  • Analyzed user requirements and procedures to formulate optimization strategies.
  • Utilized bug tracking software like JIRA to document testing defects.
  • Coordinated with cross-functional teams to achieve project objectives.

Senior Business System Analyst

IQVIA, IMS Healthcare Analytics, Bengaluru (Dec’21-April 2024)
Bangalore
12.2021 - 04.2024

Spearheaded translation of stakeholder requirements into user stories, enhancing communication between product managers and development teams.

Engaged with clients and senior management to refine strategic vision and drive organizational change.

Led UI/UX discussions, grooming user stories for development and testing teams to ensure adherence to approved designs.

Documented business requirements and coordinated User Acceptance Testing to validate functionalities.

Defined sprint objectives, aligning team efforts with product vision while serving as primary communicator with stakeholders.

Managed project sign-offs and resolved offshore queries regarding healthcare record management features.

Monitored platform integrations, executed tests, and participated in Agile Methodology ceremonies to ensure project success.

Reviewed QA team's test execution and regression suite, including manual and automated testing workflows.

Business Analyst

Accenture
Bangalore
03.2021 - 10.2021

Gathered requirements from client calls and educated team on application changes.

Managed project sign-offs and addressed offshore team inquiries to ensure QA process execution.

Collaborated with Business Team to enhance product delivery value through Agile and Scrum events.

Validated record management features in compliance with Healthcare authorities and EMR standards.

Mapped client requirements, led business user meetings, and executed project planning for tailored solutions.

Improved ongoing processes for creating and maintaining records within US Healthcare system.

Business Analyst

Principal Global Services
Bangalore
01.2018 - 03.2021

Gathered Business Requirement Documents (BRD) and Functional Specification Documents (FSD) with technical writing expertise.

Resolved JAVA application issues and feature estimation queries through efficient management.

Conducted root cause analysis to develop countermeasures for operational improvements.

Supervised platform integrations with seven partners and four banks, ensuring seamless connectivity.

Software Engineer

Syntel Pvt. Ltd
Bangalore
01.2015 - 06.2018

Developed test strategies, plans, traceability matrices, and closure reports for complex projects.

Collaborated with end users and QA testers to define requirements and ensure quality compliance.

Prepared Requirement Traceability Matrix (RTM) by mapping requirements to corresponding test cases.

Education

MBA -

Manipal Academy of Higher Education
Bangalore
07-2023

Bachelor of Engineering -

SSIPMT
Raipur
06-2014

High School Diploma -

Maharishi Vidya Mandir
Raipur
06-2010

Skills

  • Stakeholder engagement and management
  • Requirements gathering and analysis
  • Strategic planning and execution
  • Business process improvement
  • Business intelligence tools
  • User acceptance testing
  • Conflict management
  • Product development and management
  • Microsoft Office Suite proficiency
  • Agile methodologies and practices
  • Gap analysis and assessment

Certification

  • Certified Scrum Product owner
  • LR111-Retirement Marketplace

Timeline

Senior Business Analyst

OSBI
05.2024 - Current

Senior Business System Analyst

IQVIA, IMS Healthcare Analytics, Bengaluru (Dec’21-April 2024)
12.2021 - 04.2024

Business Analyst

Accenture
03.2021 - 10.2021

Business Analyst

Principal Global Services
01.2018 - 03.2021

Software Engineer

Syntel Pvt. Ltd
01.2015 - 06.2018

MBA -

Manipal Academy of Higher Education

Bachelor of Engineering -

SSIPMT

High School Diploma -

Maharishi Vidya Mandir
Mahima Shrivastava