
Dynamic and result-oriented Senior Team Lead with over 5 years of experience spanning GRC (Governance, Risk, and Compliance) and Financial Accounting. Proven expertise in conducting RCA (Root Cause Analysis), managing stakeholder relationships, and ensuring adherence to regulatory frameworks. Adept at streamlining SLA (Service Level Agreement) performance and fostering a culture of integrity and operational excellence.
Accounting system expertise
Certified Tally ERP 9 user
Workplace productivity
People management
Customer service management
Inventory control
Teamwork and collaboration
Problem-solving
Attention to detail
Relationship building
Client communication
Work Planning and Prioritization
Analytical thinking
Deadline management
Client service
Leading team meetings
Goal setting
Quality improvement
Documentation and reporting
Strategic planning
Workflow management
Issue resolution
Project management
Performance improvement
Evaluating employee work
Process improvement
Account management
Positive attitude
Teamwork
Organizational skills
Corporate Governance & Regulatory Trends
Data Analytics & Process Optimization
Continuous Learning
Mentorship & Knowledge Sharing