Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mahin Khan

Castletroy

Summary

Proactive Sales & Account Executive with hands-on experience in sales, customer success, and billing operations within telecom and retail industries. Proven ability to build lasting client relationships, drive revenue growth, and exceed sales targets. Skilled in payment processing, client account management, and cross-selling solutions. Passionate about delivering value-driven solutions and contributing to dynamic sales teams in fastpaced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customner Service Agent (Sales and Billing)

Virgin Media
Limerick
10.2024 - Current

- Managed payment processing, invoicing, and collections
- Streamlined billing operations and reduced errors via software updates
- Promoted services and coordinated sales-focused workflows
- Maintained accurate transaction records across multiple platforms

Retail Sales Assistant

Carl Scarpa
Limerick
04.2023 - 09.2024

- Delivered exceptional customer service, handling transactions and inquiries
- Executed upselling techniques and maintained high visual merchandising standards
- Supported training sessions to improve sales skills and product knowledge

Digital Content Producer

Livemint (Hindustan Times)
New Delhi
06.2022 - 08.2022

- Created and edited business and news content for digital platforms
- Led live blogging and produced well-researched, error-free stories
- Monitored social media for emerging topics and audience engagement

Senior Sub Editor/Copy Editor

Asian News International
New Delhi
01.2021 - 06.2022

- Wrote, edited, and fact-checked stories for ANI’s digital platforms
- Collaborated with reporters to shape content and news flow
- Enhanced readability and accuracy across all editorial copy

Sub Editor (Multimedia)

Indo-Asian News International
Noida, Uttar Pradesh
07.2017 - 01.2021

- Curated and captioned multimedia content aligned with current affairs
- Coordinated with photographers and editorial teams for daily news coverage
- Managed photo archives and supported digital content strategy

Education

Master of Arts - Masters of Journalism

University of Limerick
Limerick, Ireland
2025

English Journalism

Indian Institute of Mass Communication
New Delhi, India
09-2017

Skills

- B2B & B2C Sales

- Account Management

- Client Relationship Building

- Payment & Billing Management

- Upselling & Cross-selling

- CRM & Billing Platforms

- Target achievement and lead generation

- Negotiation & Closing Sales

- Communication and problem solving

- Team Collaboration

Certification

  • Security Awareness Training
  • Health and Safety
  • Code of Conduct
  • Data Privacy
  • Food Safety and Awareness
  • Mobile Journalism
  • Digital Marketing and Sales
  • Digital Content creation

References

References available upon request.

Timeline

Customner Service Agent (Sales and Billing)

Virgin Media
10.2024 - Current

Retail Sales Assistant

Carl Scarpa
04.2023 - 09.2024

Digital Content Producer

Livemint (Hindustan Times)
06.2022 - 08.2022

Senior Sub Editor/Copy Editor

Asian News International
01.2021 - 06.2022

Sub Editor (Multimedia)

Indo-Asian News International
07.2017 - 01.2021

Master of Arts - Masters of Journalism

University of Limerick

English Journalism

Indian Institute of Mass Communication
Mahin Khan