MAHIPAL JETAVAT
Ahmedabad
Summary
Dedicated and experienced Office Assistant with over 10 years of proven success in fast-paced office settings. Recognized for consistently delivering exceptional administrative support and providing a warm welcome to visitors. Proficient in SAP-CRM with a track record of achieving high data output and maintaining accurate records.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant (Maintenance Dept.)
Omega Elevators
06.2016 - Current
- Providing Services to Client
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Utilized office management software to record and track customer information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared accurate and competitive quotations for materials, ensuring timely delivery of proposals to clients
- Followed up on work progress and payments, maintaining strong relationships with clients and vendors.
Support Executive (Implementation & Support)
E-Procurement Technologies Limited
04.2015 - 06.2016
- Handling Various Government Department
- Streamlined support processes for improved efficiency and reduced response times.
- Implemented effective troubleshooting techniques, resulting in quicker problem resolutions and increased customer satisfaction.
- Managed customer-facing FAQ and knowledgebase on media sources.
- Provided remote software services to correct reported issue.
Team Leader (E-auction & Data Entry)
Atishya Technologies Pvt. Ltd.
12.2011 - 04.2014
- Handling E-auction Department
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Organized professional development workshops, contributing to ongoing growth and expertise of team.
Data Management Executive & Support Assistant
KEM CHHO INFOTECH PVT.LTD
05.2011 - 12.2011
- Client Support & Data Management on Website
- Spearheaded initiatives to standardize processes related to the collection, organization, and analysis of business-critical datasets.
Education
MBA - Accounting And Finance
Mahatma Gandhi University (M.G.U)
Ahmedabad, India12.2015
B.COM - Accounting And Finance
GUJARAT UNIVERSITY
Ahmedabad, India01.2013
C.C.C - Course On Computer Concepts
Indira Gandhi National Open University (IGNOU)
Ahmedabad, India01.2010
H.S.C -
G.S.H.E.B
Ahmedabad, India01.2007
S.S.C -
G.S.E.B
Ahmedabad, India01.2005
Skills
- Over 10 Years' Experience In Back Office Executive
- Strong and strategic with plenty of hands-on experience
- Independent minded but collaborative team player with leadership skills
- Self-learner with proven track record of implementation of new ideas
- Good Communication and Interpersonal skills
- Ability to deal with people diplomatically
- Can work under High pressure
- Basic Computer Knowledge
- Operating Ms Office & Windows
- Internet Browsing
Languages
Hindi, English, Gujarati
Personal Information
- Father's Name: Mr. Vakhatsinh Jetavat
- Date of Birth: 21/Aug/1990
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Keystrength
- Hard working nature
- Ability of Manpower Handling
- Flexibility
- Confident and Determined
- Dedicated Towards Work
- Quick Lerner
Hobbies and Interests
Travelling, Watching News, Listening Songs, Learning new things
Certification
- CCC IGNOU 2010 FEBRUARY
Disclaimer
I Mahipal Jetavat, the undersigned, certify that, to the best of my knowledge and belief, this CV correctly describes my qualification and me.
Timeline
Office Assistant (Maintenance Dept.)
Omega Elevators
06.2016 - Current
Support Executive (Implementation & Support)
E-Procurement Technologies Limited
04.2015 - 06.2016
Team Leader (E-auction & Data Entry)
Atishya Technologies Pvt. Ltd.
12.2011 - 04.2014
Data Management Executive & Support Assistant
KEM CHHO INFOTECH PVT.LTD
05.2011 - 12.2011
MBA - Accounting And Finance
Mahatma Gandhi University (M.G.U)
B.COM - Accounting And Finance
GUJARAT UNIVERSITY
C.C.C - Course On Computer Concepts
Indira Gandhi National Open University (IGNOU)
H.S.C -
G.S.H.E.B
S.S.C -
G.S.E.B
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