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Associate Principal Engineer

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Dynamic professional with over four years of experience in senior executive roles, specifically within Jio, focusing on project management and business development. Proven expertise in strategic planning, market research, and data analysis, contributing significantly to organizational success. Adept at fostering customer relationships and enhancing communication channels to drive performance. Committed to leveraging analytical capabilities for informed decision-making and problem-solving in fast-paced environments. Seeking to further excel in a senior executive capacity within Reliance Jio.

A professional with 2 years of experience in product design and development, seeking to leverage strong problem-solving skills in software development.

Revenue assurance manager with extensive experience at JIO, specializing in reconciliation, fraud detection, and data analysis. Proficient in advanced Excel and SQL, with a strong focus on team leadership and operational efficiency. Committed to optimizing billing processes, ensuring accurate revenue streams and rapid issue resolution.

Results-driven banking professional with over 8 years of leadership experience as a Branch Manager at State Bank of India, specializing in data-driven business management and strategic decision-making. Expertise in leveraging advanced Excel techniques, dashboards, and analytics to optimize asset quality, identify business opportunities, and enhance operational efficiency. Proven ability to translate complex financial and customer data into actionable insights that drive performance and foster growth. Strong passion for applying analytical skills to address intricate business challenges within the fintech and data analytics sectors, with a willingness to relocate for the right opportunity.

Detail-oriented graduate with experience in client-facing operations and a strong interest in business analysis and consulting. Skilled in structured problem solving, KPI tracking, and process improvement, with the ability to support teams through clear analysis and collaborative decision-making.

Experienced Customer Reliability and Product Support Engineer with extensive experience identifying and fixing challenging technical problems. Knowledgeable with Incident Management and SQL, having practical experience in Database Queries, Log Analysis, and Task Automation to increase system dependability. Demonstrated capacity to work with cross-functional teams to improve customer satisfaction and product performance. Competent in Incident Management, Root Cause Analysis, and putting data-driven continuous improvements into practice. Adept at simplifying support procedures and producing thorough documentation for operational effectiveness. Devoted to providing top-notch assistance and cultivating enduring bonds with clients and internal stakeholders.

Development professional with three years of grassroots experience in livelihood and enterprise initiatives, holding an M.Sc. in Agriculture, Rural and Tribal Development and currently pursuing an MBA to strengthen strategic and managerial capabilities. Having worked closely with rural communities, I possess a deep understanding of on-ground challenges and opportunities. With this foundation, I now aspire to transition into strategic, impact-driven roles, including CSR, sustainability, and other programs, where I can contribute to decision-making and drive long-term, inclusive, and result-oriented initiatives.

Dynamic customer service professional with a proven track record at Reliance Jio Infocom, excelling in upselling through tailored product solutions. Skilled in multitasking and quality control, I effectively managed high call volumes while enhancing customer satisfaction. Committed to teamwork and active learning, I consistently contributed to operational success.

Dynamic leader with extensive experience at Reliance Jio, excelling in Free Lancer Management and Revenue Generation. Proven track record in driving sales growth and enhancing team performance through effective Training & Development. Successfully managed large teams, achieving significant business targets while fostering a collaborative work environment.

Experienced office associate with a strong foundation in time management and office administration. Known to demonstrate exceptional skills in customer service and team collaboration, ensuring smooth communication and conflict resolution. Eager to leverage these strengths to support educational environments and enhance administrative efficiency.

Mahmodul Hassan

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Jio customer associate

Education

Diploma - Mechanical Engineering

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Jio customer associate

Diploma - Mechanical Engineering

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