Maisnam Sujata Devi

• Managed multiple administrative functions, ensuring the efficient operation of the company's event management and administrative needs.
• Coordinated agency events and team off-sites, delivering high-quality experiences within allocated budgets, and ensuring smooth event execution.
• Managed end-to-end travel arrangements, including cab bookings, hotel accommodations, and foreign exchange, optimizing costs while ensuring employee satisfaction.
• Built and maintained strong relationships with vendors, including travel partners, car rental agencies, and event management firms, achieving consistent service quality and cost savings.
• Processed Purchase Requests (PR) and Travel Requests (TR), streamlining approval workflows, and providing hands-on assistance to employees with system navigation.
• Led administrative orientation sessions for new hires, introducing key policies and systems to ensure seamless onboarding
• Identified and onboarded new vendors through empanelment, diversifying the supplier base, and enhancing procurement flexibility.
• Maintained detailed MIS reports, including headcount data, cost-saving analyses, and Inventory Utilization Control (IUC) reports, providing actionable insights for leadership.
• Drafted and distributed internal communications, including campus event updates, promotional materials, and organizational announcements, enhancing employee engagement.
• Administered the American Express (Amex) Card Program, ensuring compliance, efficient usage.
• Oversaw vendor payment processes and invoice management, ensuring timely settlements, and fostering strong partnerships.

Achievements

• Received accolades from management, including an appreciation email from various senior leaders for arranging company offsites.
• Commended by the WPP Legal Head for proactiveness and maintaining a positive attitude, contributing to an enhanced work culture and operational efficiency.

• Led sales initiatives to drive revenue growth and maintain high levels of customer satisfaction
• Maximized group & event sales revenues
• Reviewed and maintained customer satisfaction reports
• Managed monthly sales figures and forecasts for upcoming events
• Generated leads and converted them into business
• Fostered relationships with Event Management Companies

• Executed strategies for revenue growth and maintained strong client relationships
• Coordinated with Senior Manager on revenue goal strategies
• Organized events and managed relationships
• Managed network, client acquisition, and handling
• Maintained reviews and reports on customer satisfaction
• Addressed analytics and operations for sales growth
• Conducted targeted trainings for junior sales team

• Oversaw sales and brand management efforts, contributing to increased customer satisfaction and revenue
• Developed sales and distribution strategies
• Managed brand communication and growth strategies
• Ensured high-quality food and event services
• Executed events and integrated Brand Management campaigns
• Created distribution and delivery systems for revenue enhancement

• Directed efforts to enhance sales, customer relationships, and profitability
• Implemented strategies to boost sales and relationships
• Led client development to exceed satisfaction and profitability
• Conducted market research for new opportunities
• Maintained customer satisfaction reports for growth strategies
• Managed pricing and expense evaluation across departments

• Managed client relations and sales strategies, ensuring a strong brand presence and high levels of satisfaction
• Built and maintained client relationships for sales opportunities
• Established proactive sales and Brand awareness strategies
• Developed growth strategies for revenue and customer satisfaction
• Led menu planning and food quality checks
• Ensured guest satisfaction and team satisfaction in the workplace