Maitri Dadia

DVU (Document Verification Unit)

• Ensured compliance with regulatory requirements in scrutinizing documents of Individual and Non-Individual Entities to Open Account.
• Maintained the highest level of compliance with AML policy and RBI guidelines when conducting customer account opening activities.
• Generated various management information systems (MIS) of cluster branches to aid senior's decision-making.

LAGJ (Loan Against Gold Jewelry)

• Oversaw and secured gold storage locker as the Key Custodian.
• Facilitated the smooth processing of Gold Loans through seamless coordination between customers and sales personnel.
• Conducted thorough customer identity verification including checks on legitimacy and background, followed by a secondary gold verification.

TF (Trade Finance)

• Ensured timely processing of all bill lodgment in Export Bills Collection.
• Verified compliance of all export documents with FEMA policy and RBI guidelines for collections under letter of credit or non-LC.
• Verify compliance with LC terms and communicate discrepancies to exporter.
• Managed client queries and facilitated communication with overseas banks utilizing SWIFT, adhering to strict client specifications.
• Received SWIFT messages from foreign banks, acknowledged the receipt, and ensured effective communication with exporters.
• Tracked exporters' records accurately in compliance with EDPMS.

• Maintained accurate financial records for statutory requirements related to GST and income tax.
• Ensured smooth coordination with auditors.
• Worked alongside both the management and ERP technical team to customize the ERP system, enhancing the reporting capabilities as per accounting requirements.
• Provided diligent customer monitoring and follow-up regarding payment due.