Majirana Suresh Majirana Suresh Mansugabhai
Helpar
Deesa
Summary
Skilled in Mac systems and renowned for exceptional customer service, I enhanced ticket resolution efficiency and fortified data security at Helpers. My collaborative spirit and decision-making prowess were honed across roles, notably improving passenger experiences at Helpar. Achievements include streamlining workstations and fostering strong customer relationships, demonstrating both technical and interpersonal expertise.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Help Desk Support Specialist
Helpers
- Developed and maintained an up-to-date knowledge base to provide accurate information and guidance to customers.
- Reduced ticket resolution time with thorough problem analysis and effective troubleshooting techniques.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
Helper
Helpar
02.2025 - Current
- Followed supervisor instructions to complete tasks on time.
LRT Operator
Helpar
02.2021 - Current
- Cultivated a strong rapport with regular passengers, providing a welcoming and comfortable atmosphere during their daily commutes.
Education
10 Pass -
Skills
Mac systems
Certification
56
Timeline
Helper - Helpar
02.2025 - Current
56
02-2024
LRT Operator - Helpar
02.2021 - Current
Help Desk Support Specialist - Helpers
LOKNIKETAN VINAY MANDIR DANGIYA - 10 Pass ,
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