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Major Vivek Thapliyal
Operations Manager
Dehradun,UT
Summary
Seasoned Operations Manager and talented leader with 12 years of experience leveraging exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional, adept at developing teams, improving processes, and increasing productivity. Possessing a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement and implementing strategic changes.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operations Manager
Signal Intelligence Unit
Ranikhet
12.2023 - Current
- Lead and manage a team of 100 personnel, overseeing operational and financial performance
- Drive efficiency improvements in communications and intelligence systems, ensuring reliability and effectiveness
- Manage the unit’s budget, optimizing financial resources while maintaining operational readiness
- Collaborate with cross-functional teams to streamline processes and enhance performance metrics
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Senior Operations Consultant
Mountain Division
Palampur
11.2021 - 11.2023
- Directed the planning and execution of large-scale operational initiatives for a division of over 10,000 personnel
- Managed a significant budget for training and operations, improving resource allocation and utilization
- Analyzed operational performance data to recommend and implement process improvements, driving efficiency
- Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
- Managed vendor relationships to ensure consistent service quality and secure favorable contract terms.
Intelligence Operations Manager
Signal Intelligence Unit
Jodhpur
07.2019 - 11.2021
- Led a 70-member team in processing and analyzing intelligence data to support strategic decision-making
- Oversaw financial operations, ensuring accountability, compliance, and cost-effective resource management
- Implemented process improvements that significantly increased data processing efficiency and accuracy
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Operations Manager
Rashtriya Rifles
Jammu & Kashmir
06.2016 - 12.2018
- Managed and led 100 personnel in high-pressure, field operations in counter-insurgency zones
- Developed and executed strategic plans that enhanced operational efficiency and effectiveness
- Led team development initiatives, focusing on training, mentoring, and skill enhancement
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Communications and Systems Operations Manager
Corps of Signals
Ambala & Faridkot
09.2012 - 05.2016
- Managed the design, implementation and optimization of communication systems for brigade-level operations
- Led a team of 80 personnel in a high-readiness unit, ensuring mission-critical communication systems were maintained at all times
- Identified opportunities for system improvements, ensuring reliability and uptime during complex operations
- Evaluated vendor proposals, selecting optimal solutions based on cost-benefit analysis and alignment with organizational needs.
- Improved team productivity, developing comprehensive training programs for new hires and current employees.
Education
Bachelor of Technology - Electronics and Communication
Institute of Engineering and Technology
Ropar, Punjab12th Class - Physics, Chemistry, Maths, English and Physical Education
Skills
Strategic Planning and Execution
Cross-Functional Leadership and Team Development
Process Optimization and Operational Excellence
Financial Management and Budgeting
Risk Management and Crisis Resolution
Data Analysis and Intelligence Systems
IT Infrastructure and Communication Systems
Operations management
Problem-solving
Customer service
Performance monitoring
Process improvement
Staff management
Organizational management
Cyber Security
Certification
Advanced Financial Management, XLRI, 12/01/22, 06/30/23
Interests
Meditation
Cycling
Hiking
Timeline
Operations Manager
Signal Intelligence Unit
12.2023 - Current
Senior Operations Consultant
Mountain Division
11.2021 - 11.2023
Intelligence Operations Manager
Signal Intelligence Unit
07.2019 - 11.2021
Operations Manager
Rashtriya Rifles
06.2016 - 12.2018
Communications and Systems Operations Manager
Corps of Signals
09.2012 - 05.2016
12th Class - Physics, Chemistry, Maths, English and Physical Education
Bachelor of Technology - Electronics and Communication
Institute of Engineering and Technology