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Major Vivek Thapliyal
Operations Manager
Dehradun,UT
Summary
Seasoned Operations Manager and talented leader with 12 years of experience leveraging exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional, adept at developing teams, improving processes, and increasing productivity. Possessing a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement and implementing strategic changes.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operations Manager
Signal Intelligence Unit
12.2023 - Current
- Lead and manage a team of 100 personnel, overseeing operational and financial performance
- Drive efficiency improvements in communications and intelligence systems, ensuring reliability and effectiveness
- Manage the unit’s budget, optimizing financial resources while maintaining operational readiness
- Collaborate with cross-functional teams to streamline processes and enhance performance metrics
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Senior Operations Consultant
Mountain Division
11.2021 - 11.2023
- Directed the planning and execution of large-scale operational initiatives for a division of over 10,000 personnel
- Managed a significant budget for training and operations, improving resource allocation and utilization
- Analyzed operational performance data to recommend and implement process improvements, driving efficiency
- Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
- Managed vendor relationships to ensure consistent service quality and secure favorable contract terms.
Intelligence Operations Manager
Signal Intelligence Unit
07.2019 - 11.2021
- Led a 70-member team in processing and analyzing intelligence data to support strategic decision-making
- Oversaw financial operations, ensuring accountability, compliance, and cost-effective resource management
- Implemented process improvements that significantly increased data processing efficiency and accuracy
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Operations Manager
Rashtriya Rifles
06.2016 - 12.2018
- Managed and led 100 personnel in high-pressure, field operations in counter-insurgency zones
- Developed and executed strategic plans that enhanced operational efficiency and effectiveness
- Led team development initiatives, focusing on training, mentoring, and skill enhancement
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Communications and Systems Operations Manager
Corps of Signals
09.2012 - 05.2016
- Managed the design, implementation and optimization of communication systems for brigade-level operations
- Led a team of 80 personnel in a high-readiness unit, ensuring mission-critical communication systems were maintained at all times
- Identified opportunities for system improvements, ensuring reliability and uptime during complex operations
- Evaluated vendor proposals, selecting optimal solutions based on cost-benefit analysis and alignment with organizational needs.
- Improved team productivity, developing comprehensive training programs for new hires and current employees.
Education
Bachelor of Technology - Electronics and Communication
Institute of Engineering and Technology
Ropar, Punjab12th Class - Physics, Chemistry, Maths, English and Physical Education
Skills
Strategic Planning and Execution
Certification
Advanced Financial Management, XLRI, 12/01/22, 06/30/23
Interests
Meditation
Cycling
Hiking
Timeline
Operations Manager
Signal Intelligence Unit
12.2023 - Current
Senior Operations Consultant
Mountain Division
11.2021 - 11.2023
Intelligence Operations Manager
Signal Intelligence Unit
07.2019 - 11.2021
Operations Manager
Rashtriya Rifles
06.2016 - 12.2018
Communications and Systems Operations Manager
Corps of Signals
09.2012 - 05.2016
12th Class - Physics, Chemistry, Maths, English and Physical Education
Advanced Financial Management, XLRI, 12/01/22, 06/30/23
Pursuing CSM and PMP
Bachelor of Technology - Electronics and Communication
Institute of Engineering and Technology
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