Makala DeVinney

I am currently on the modular team. We reset shelves and the products on them. It requires reading diagrams, locations, abbreviated ID numbers, and checking product is secure, correct, and undamaged. We follow all safety procedures for a safe and fast working environment. We split work to ensure everything is done on time

As a production worker at Smithfield I started on a line and within a year I was running an oven. This required temperature readings, setting the equipment to run properly, fixing any issues on my line including malfunctioning equipment, communication with supervisors, line leads, and the team of 6 on my line that I managed.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Organized work to meet demanding production goals.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Assisted in training new employees on production processes, ensuring a seamless integration into the team.
• Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
• Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
• Enhanced product quality by conducting regular inspections and identifying areas for improvement.
• Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
• Supported new staff, facilitating quicker adaptation to production environment.
• Improved product quality with meticulous quality control checks.
• Responded promptly to equipment malfunctions, minimizing disruptions to production.
• Maintained clean and safe work environment, adhering to health and safety protocols.
• Maintained organized work area by cleaning and removing hazards.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Inspected products and machines to maintain quality and efficiency.
• Collaborated with other departments to optimize production workflows.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Prepared reports and technical documentation of day-to-day production processes.
• Calibrated machines to maintain required productivity levels and adherence to quality standards.
• Performed general equipment maintenance and repair to minimize downtime.

• Monitored Police and Fire radios to provide assistance to responding personnel.
• Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
• Dispatched and coordinated emergency services teams according to high-priority calls.
• Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
• Read system maps and caller information, and documented details in system.
• Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
• Directed responders using assigned mapping systems for timely emergency attendance.
• Increased situational awareness among responding units through timely updates on evolving incident conditions.
• Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
• Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
• Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
• Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
• Followed established protocols for professional handling of emergency situations.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
• Routed calls to police, fire, and ambulance service to meet individual call needs.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
• Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
• Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
• Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
• Processed orders on POS system and accepted cash and charge payments.
• Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
• Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
• Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
• Trained newly hired employees on routine tasks and customer service.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
• Made change and returned correct cash and coin to patrons.
• Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
• Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
• Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
• Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
• Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
• Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
• Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
• Provided feedback on customer preferences, informing adjustments to menu offerings.
• Collaborated with team members to introduce new menu items, driving increased interest from regular customers.