MAKARAND SHREE SATHE
Mumbai
Summary
I am a dedicated, organized individual. I have good interpersonal skills, I am an excellent team worker and I am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
I am a versatile Managing Director with proven abilities across all levels of organizational management.
I am talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Hospitality Industry.
Ready to offer exceptional leadership and planning abilities to take on new role.
Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in travel and hospitality industry standards and market trends.
Overview
17
17
years of professional experience
Work History
Director of Operations
HORIZON DMC PVT. LTD.
12.2009 - Current
- Able to Grasp Things Fast Well Versed With CRS
- A Good Team Lead
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Head - Ticketing & Visas
JUPITER DMC PVT. LTD.
03.2007 - 11.2009
- Responsible for the overall operations of their office
- Issuing Air Tickets on CRS and other online portals
- Entering visa applications onto the system
- Verification of documents for Visa purpose
- Administration including assisting the visa officers
- Customer assistance and solving queries
Education
IATA/ UFTA FOUNDATION COURSE -
IATA Training & Development Institute
03.2007
BACHELOR OF COMMERCE -
Sathaye College, Mumbai
03.2006
HSC -
Sathaye College, Mumbai
03.2002
Skills
- Good Communication Skills
- Positive Attitude
- Good Motivator
- Operational Efficiency
- Operations Oversight
- Strategic planning and execution
- Decision-Making
- Financial Oversight
Languages
English
Hindi
Marathi
Personal Information
Date of Birth: 01/13/86
Extracurricular Activities
Playing Guitar and Piano
- Enjoy exploring various genres, including classical, rock, jazz, and contemporary music.
- Participate in local music events and jam sessions.
- Composed and arranged music pieces for personal projects and performances.
Timeline
Director of Operations
HORIZON DMC PVT. LTD.
12.2009 - Current
Head - Ticketing & Visas
JUPITER DMC PVT. LTD.
03.2007 - 11.2009
IATA/ UFTA FOUNDATION COURSE -
IATA Training & Development Institute
BACHELOR OF COMMERCE -
Sathaye College, Mumbai
HSC -
Sathaye College, Mumbai
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