Makayla Roby
Merrillville
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Style Savers
Gia Mattei
03.2024 - Current
- Opened/closed the retail locations securely adhering to company protocols for cash handling procedures.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed efficient cash register operations.
Data Entry Clerk
Valisha T. Rucker & Associates, Inc.
01.2022 - 08.2022
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Added documents to file records and created new records to support filing needs.
Jewelry Sales Associate
Walmart
05.2020 - 12.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Associate of Applied Science - Architecture
Harold Washington College
Chicago, IL06.2026
High School Diploma -
Kenwood Academy High School
Chicago, IL06.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Handling
- Stocking and Receiving
- Store Opening and Closing
- Merchandise Display
- Honest and Dependable
- Safety and Cleanliness Standards
Timeline
Style Savers
Gia Mattei
03.2024 - Current
Data Entry Clerk
Valisha T. Rucker & Associates, Inc.
01.2022 - 08.2022
Jewelry Sales Associate
Walmart
05.2020 - 12.2021
Associate of Applied Science - Architecture
Harold Washington College
High School Diploma -
Kenwood Academy High School
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