Makhan Dhar
Software Test Lead
Bengaluru,Karnataka
Summary
Experienced software engineer with over 13 years of comprehensive expertise in manual testing, automation testing, project management, and leading UAT testing teams. Proven track record in delivering high-quality software solutions across diverse domains including operations and software testing. Strong technical acumen coupled with effective leadership and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Associate I in Test Automation
JP Morgan Chase & Co
Bengaluru
04.2023 - Current
- Led manual and automated testing efforts for Task & Workflows products
- Managed a team of 8 testers in executing UAT activities and ensuring product readiness
- Collaborated closely with development teams and stakeholders to define testing strategies and priorities
- Conducted code reviews and provided mentoring to junior automation engineers
- Implemented CI/CD pipelines to streamline the testing process
- Conducted root cause analysis and implemented corrective actions for production issues
Team Lead in Test Automation
JP Morgan Chase & Co
Bengaluru
03.2021 - 03.2023
- Designed and implemented automated regression test suites, reducing manual testing efforts by 40% and improving release cycle efficiency.
- Collaborated with development teams to integrate automated testing into the Agile development process
- Utilized Java and JavaScript for custom automation solutions tailored to specific project requirements.
- Created and maintained comprehensive test documentation, including test plans, test cases, and test execution reports
Quality Analyst in Test Automation
JP Morgan Chase & Co
Bengaluru
03.2018 - 02.2021
- Conducted in-depth requirement analysis, designing comprehensive test plans and test cases for projects
- Performed manual testing of functional and regression, identifying critical defects and improving overall software quality
- Collaborated with automation engineers to implement and maintain automated test suites using Selenium and Cucumber
- Generated detailed test reports and metrics, presenting findings to stakeholders
Operations Analyst
JP Morgan Chase & Co
Mumbai
12.2016 - 02.2018
- Evaluated loan applications and financial documents, analyzing credit history, income sources, and Collateral assets
Junior Underwriter
Sutherland Global Services
Navi Mumbai
12.2014 - 12.2016
- Processed daily loans for underwriting that have been assigned by Team Lead
Team Member
SLK Global Services Ltd
Pune
02.2013 - 12.2014
- Conducted thorough analysis of loan applications, evaluating creditworthiness, risk factors, and financial stability
Senior Customer Service Associate
Serco Global Services
Guwahati
05.2011 - 08.2012
- Managed as a role of SME of 5-10 customer care executives, handled escalation calls
Education
BBA - Business
NIIBMT (Formerly AIBM)
New Delhi07-2011
Skills
- Programming Languages: Java, JavaScript, SQL
- Testing Automation Tools: Selenium WebDriver, Cucumber, JUnit, TestNG, Cypress
- API Testing: Postman and Rest Assured
- Build Tool: Apache Maven
- Databases: MySQL, MS-Access
- CI/CD Tools: Jenkins, Jules
- Version Control: Git
- Project Repositories: GitHub, Bitbucket
- Bug Tracking Tool: Jira
- Agile Methodologies: Scrum
- Test Design Tool: ConformIQ
- Other: Confluence
Certification
- Java Basic Certification from Great Learning – January 2021
- Agile Manual and Automation Testing Certification from IIBA – January 2021
- Certified ISTQB Foundation Level 1 – November 2020
- Certified in ConformIQ test case design tool – December 2020
- Certified Lean Six Sigma Yellow Belt from SLK Global Services Ltd – 2014
Accomplishments
- Best Contributor Of The Year Award: Received in JP Morgan Chase (Q1, 2022)
- Employee Of The Year Award: Received in JP Morgan Chase (2020)
- Outstanding Contributor Award: Received in Sutherland Global Services (Q3, 2016)
Timeline
Associate I in Test Automation
JP Morgan Chase & Co
04.2023 - Current
Team Lead in Test Automation
JP Morgan Chase & Co
03.2021 - 03.2023
Quality Analyst in Test Automation
JP Morgan Chase & Co
03.2018 - 02.2021
Operations Analyst
JP Morgan Chase & Co
12.2016 - 02.2018
Junior Underwriter
Sutherland Global Services
12.2014 - 12.2016
Team Member
SLK Global Services Ltd
02.2013 - 12.2014
Senior Customer Service Associate
Serco Global Services
05.2011 - 08.2012
BBA - Business
NIIBMT (Formerly AIBM)
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