Cooking
Makhdoom Nawaz Shaikh
Marketing & Sales (Heath-Care & Pharmaceuticals)
Summary
- Honest working, practical & straight forward. Doesn't work to lure anyone. Assistant Manager with the market experience of 10+ years in Field Force.
- Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
- Objective is to work with responsibility and take ownership and to use my skills for the growth of organization and me. Resolves problems in fast, effective and efficient manner with maintaining the hygiene of workplace environment.
- Betterment and highly respectable relations with customers and channel partners.
- Looking for the fresh challenge in this ERA to grow more with the successful organization.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Institutional Account Manager
Go-Aptive (Pfizer India Limited)
Mumbai
09.2022 - Current
- Initiation of new Rx from targeted OPD, to involve Dr on their interest with Study material or Need base.
- Activation of CME, Penetration of products, Ward to Ward working for Discharged Rx & base requirement for Student (P.G.) for enhancing their knowledge
- Assisted with day-to-day operations, working efficiently and productively with all team members from Core team
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales & Activation Manager
Philips India Ltd (Avent) MNCC, S.A.M
Mumbai
12.2021 - 08.2022
- Meeting Gynecologist (I.V.F.), Neonatologist & Pediatrician Awareness and importance of products among patients Educational Program for Nursing Staffs & Patients.
- Maternity Department, Targeted Segment (N.I.C.U.) Corporate Hospital, Maternity & Children Hospital Working.
- To generate sales, engaging Doctors for reciprocated sales with habit to get more & future products support.
- Engaged with customers to build rapport and loyalty.
- Increased sales by offering advice on purchases and promoting additional products.
Assistant Manager
CIPLA LTD
Mumbai
06.2011 - 01.2021
- Technically to improve the sales 5 times with constant working on process.
- Developed loyal and highly satisfied customer base through proactive engagement & retention service strategies.
- Demonstrated high ethics sales, team work and people management by effective and clear communication.
- Delegation and follow up skills for our team.
- Timely assessment for betterment of sales and approvals for partners needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of Health-Care practice via Journals, Doctor Engagement, Patients Talks, Round Table Discussion.
- Generated repeat business through exceptional customer relationship and responded to customer concerns with knowledgeable service.
Business Development Executive
CADILA PHARMA
Mumbai
01.2011 - 05.2011
- Development for brands with new entries in market.
- Maintaining the sales, improvising skills with habit to increase sales reciprocation.
- A start to understand the market with the opportunity for self-development & improving the attitude for Sales & Marketing.
- Communicated directly with customers and partners to build strong business networks and relationships.
Customer Service Executive
Andromeda Pvt Ltd
Mumbai
10.2007 - 12.2010
- Handling customer query, providing resolution for network failure, drop calls Internet issues and bill issues and maintain the highest satisfactory result % wise.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Handling MIS data of daily work for team size of 45 Constant training, follow-ups, keeping up to client requirement.
- Resolving team issues and improving the calls quality with efficiently high amount of knowledge.
Education
Bachelor of Commerce - Commerce
Akbar PeerBhoy College of Commerce & Economics
Mumbai 06.2003 - 07.2005
Skills
Team-Work
Communication
Leadership & Problem Solving
Adaptability
Sales analysis & Creativity
Sales Proposals
Microsoft Office
Video Editing & Sales Promotion
Areas of Strength
- Ability to work under extreme pressure & to achieve goal by Hard and Smart work
- Disciplined & Self Motivated and moreover a Good Listener
- I always try to upgrade my knowledge according to new and improved technologies
- Having Good Communication Skills
Accomplishments
- Awarded Best Territory Manager 2013 Regional Awards
- THANK YOU reward for making FIRST ever BREATHE FREE YATRA (2014) HUGE SUCCESS which initiated the series of BF YATRA
- TOP 3 for POWERPLAYER 2017-18 & 2018-19 (Brands Foracort Respules)
- (ABCD Award) Above & Beyond Call of Duty Superstar Award 2018-19
- Awarded Business Excellence 2019 Respiratory (T3) Division Consecutively 2-year
- Unstoppable Performance (Certificate of Appreciation) in 2019-2020 for Respiratory T3
Responsibilities
- To lead business and development of Clients through marketing and team efforts
- Expanded customer base & introduced new products into market with retention of the
legacy brands
- Improved brand awareness by conceiving and managing highly targeted marketing campaigns
- Tackling competition & increasing demands of Customers
Interests
Riding
Timeline
Institutional Account Manager
Go-Aptive (Pfizer India Limited)
09.2022 - Current
Sales & Activation Manager
Philips India Ltd (Avent) MNCC, S.A.M
12.2021 - 08.2022
Assistant Manager
CIPLA LTD
06.2011 - 01.2021
Business Development Executive
CADILA PHARMA
01.2011 - 05.2011
Customer Service Executive
Andromeda Pvt Ltd
10.2007 - 12.2010
Bachelor of Commerce - Commerce
Akbar PeerBhoy College of Commerce & Economics
06.2003 - 07.2005