MAKRAND BAJIRAO
Associate Product Manager
Nagpur,MH
Summary
Diligent Senior Product Manager offering 4+ years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Product Manager – Salesforce CRM & SaaS
Accenture
12.2020 - Current
- Owned end-to-end roadmap and Agile delivery for telecom and utility SaaS CRM solutions (Google Fiber, PG&E), driving key initiatives to improve customer workflows.
- Translated business requirements into detailed epics, user stories, and acceptance criteria using Jira, enabling faster feature cycles and backlog clarity.
- Conducted user interviews and requirement analysis to prioritize features for automation, improving CRM onboarding flow and reducing average response time by 33%.
- Collaborated with UI/UX designers using Figma to create user-centered wireframes and improve agent experience across web and mobile CRM tools.
- Introduced regression and sanity test feedback into Agile ceremonies to improve release confidence and reduce production issues by 26%.
- Conducted sprint demos, stakeholder reviews, and UAT coordination ensuring feature readiness across Google Portal Systems and staging environments.
- Reduced customer-reported bugs by partnering with QA teams to introduce test automation strategies aligned with product goals.
- Streamlined system integration planning between Salesforce CPQ and internal reporting tools, enhancing sales workflow performance across partner teams.
- Owned product documentation, PRDs, release notes, and onboarding collateral to support customer enablement and internal adoption.
Education
Bachelor of Engineering - Computer Science
G.H. Raisoni College of Engineering
Nagpur 04.2001 - 01.2020
Skills
Salesforce CRM & CPQ
Jira
SQL
Figma
Github
Asana
Trello
AI Automation Workflow (n8nio)
Agile/Scrum Methodology
Google Analytics
Product lifecycle management
Product development
Project planning
Product vision and strategy
Product roadmaps
Project management
Interpersonal communication
Design thinking
Product backlog management
Progress monitoring
User story creation
Troubleshooting and QA
Certification
Intellipaat - Advanced Product Management Certification
Timeline
NextLeap - Product Manager Fellowship
04-2025
Intellipaat - Advanced Product Management Certification
11-2024
Product Manager – Salesforce CRM & SaaS
Accenture
12.2020 - Current
Bachelor of Engineering - Computer Science
G.H. Raisoni College of Engineering
04.2001 - 01.2020