Over 23+ years of experience in Information Technology with past 11 years in leadership role, aspiring for a key leadership position where in I can utilize my management skills that adds value and gain further experience. Worked with global teams responsible for the IT infra - engineering and operations. Proven skills in building and managing cross functional teams, project deliveries, product and services with established multinational setups. Led technology IaaS platforms like storage and server virtualization in line with business vision and strategy to achieve reduced complexity, operational excellence, and cost optimization through continuous improvement. Adopted Agile and working in product and services model in line with DevOps principles. Fair understanding of CI/CD pipeline, configuration management and. Experience in driving operational excellence. Completed one-year Senior Management Program from IIM, Ahmedabad.
· System administration of 50 UNIX, 20 Windows servers and 2 Netapp NAS storage array along with Syncsort backup express backup tool
· Build, run and support of OS(Solaris, Linux and windows NT/2000) on production servers, SyncSort backup s/w on Unix for taking regular backup’s, NAS Storage boxes, manage Sun Storage A1000 and 3310 disk arrays
· Provide IT services to a user community of 60 employees
Engineering and technology
undefined· Transitioned from the waterfall model to Agile and adopted Scrum framework.
· A self-service Quarterly VM Review (QVR) auditing tool for the end-users for their quarterly VM reviews that ensures the relevance of the VMs in the system and compute resource optimization. This audit tool ensures efficient utilisation of expensive compute resources.
· Achieved 99.99% uptime, 20% incident reduction and much improved stability and reliability by implementing operational excellence principles and failure mode analysis – setup up right SLOs/SLIs, defined measurable metrics, setup alerting/monitoring and automated repeated activities like patching/upgrades/day-to-day jobs for better predictability, detectability and recoverability that led to enhanced consumer experience in VMware private could platform
· ESXi patches, server firmware and VMware major version upgrades were being done manually in past. Took and initiate and drove the automation effort of these processes which not only introduced predictability, detectability and reliability but also sped up the overall upgrade process by 35-40% which helped meet the deadline.
· Delivered software defined Object Storage platform using open-source distributed Storage system – CEPH and vendor product StorageGrid.
· Spearheaded few million-dollar IT infrastructure implementation and lifecycle projects that has come out as a cost saving benefit to the organization in terms of improved performance and reduced expenses.