Mala G
Bengaluru
Summary
Checkout Operators work in retail stores and collect payments from customers. Main duties highlighted on a Checkout Operator.
Personable, friendly and solution-oriented professional with several few years of experience in service and support. Dedicated to customer loyalty and satisfaction.
Overview
7
7
years of professional experience
Work History
COSTUMER RELATIONS
IKEA
Bengaluru
05.2022 - Current
- Providing consistently great costumer service.
- Focused on Leadership Qualities.
- Maintained ATT, OD and OVERING.
- ATT= Maintaining the ATT is less than 2.20.
- Build ( HCS ) Happy costumer service,and I Achieved 1st place last February 2024
- Analyzed customer feedback data to identify opportunities for improvement in customer service.
- Developed strategies for improving customer retention rates through loyalty programs.
- Analysing Costumer through Feedback Serveys and costumer service Interaction.
- Focused
- Consulted with customers to resolve service and billing issues.
- Building and Maintaining Brand Credibility.
Assistant of Inventory and Management.
HERO MAHESH MOTORS.
Chitradurga.
07.2017 - 07.2019
- The process of Ordering and selling goods services.
- Maintaining the Receipt and Invoices of vehicles.
- Having Meterial Available
- Improve order Fulfillment
- Maintaining the Sufficient stock
Education
MBA - Finance
DAVANAGERE UNIVERSITY
DAVANAGERE 06-2017
Bachelor of Arts - Kannada And History
Y M Women's College Chitradurga
Chitradurga 05-2015
Skills
- Costumer Relation
- Quality Control
- Computer skills
- Positive vibes
- Communication
- Problem Solving
- Decision making
Languages
English
Beginner
A1
Kannada
Beginner
A1
Hindi
Beginner
A1
Telugu
Beginner
A1
Tamil
Beginner
A1
Timeline
COSTUMER RELATIONS
IKEA
05.2022 - Current
Assistant of Inventory and Management.
HERO MAHESH MOTORS.
07.2017 - 07.2019
MBA - Finance
DAVANAGERE UNIVERSITY
Bachelor of Arts - Kannada And History
Y M Women's College Chitradurga
Similar Profiles
Bryson LusterBryson Luster
Cart Attendant at IKEACart Attendant at IKEA
Nikolai DarkeNikolai Darke
Business Risk & Compliance Co-Worker at IKEABusiness Risk & Compliance Co-Worker at IKEA
Kristen BrownKristen Brown
Cash Operations Leader at IKEACash Operations Leader at IKEA
Véronique Plier SousaVéronique Plier Sousa
Responsable de vente at IKEAResponsable de vente at IKEA
Hemanth RHemanth R
Digital Marketing Intern at BGS & SJB GroupsDigital Marketing Intern at BGS & SJB Groups