Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Mala Karthik

Bangalore

Summary

Dynamic HR Manager with a proven track record at Intragrad Inc, excelling in full-cycle IT recruitment and candidate engagement. Expert in Epic EMR systems, I foster strong relationships with educational institutions, ensuring a steady pipeline of top talent. Known for my organizational abilities and strategic sourcing, I deliver results in high-pressure environments.

Overview

19
19
years of professional experience

Work History

HR Manager (Healthcare)

Intragrad Inc
05.2024 - Current
  • Responsible for connecting employers with qualified students for paid internships, fostering partnerships between post-secondary institutions and businesses, and managing the recruitment process
  • Responsible for sourcing, screening, and interviewing potential student candidates for paid internship positions within a company's SWPP
  • Actively engaged with educational institutions to identify top talent and build relationships to ensure a steady pipeline of qualified student applicants for work-integrated learning opportunities
  • Actively engaged with universities and colleges, and building relationships with faculty advisors to promote the SWPP program and attract qualified student candidates
  • Develop and maintain strong relationships with student career services and faculty members at universities and educational institutions

Sr Healthcare IT Recruiter (Epic EMR) / Lead 1

Contineo Health (UST Global)
11.2018 - 05.2024
  • Extensive experience in sourcing and recruiting IT professionals, particularly those with Epic system expertise, including certifications and experience with specific modules
  • Partnered with hiring managers to understand staffing needs and develop recruitment strategies
  • Effectively sourced and screened candidates through various channels, including LinkedIn, job boards, and referrals, in a time sensitive environment
  • Managed the interview process, from scheduling to conducting interviews and extending offers
  • Served as the primary point of contact for candidates throughout the hiring process
  • Great understanding of Tax Terms W2/1099/C2C
  • Extensive experience in creating Boolean search strings based on job descriptions for resume searches on job boards
  • Reviewed resumes and job applications to identify candidates who meet the requirements for open positions
  • This involves assessing qualifications, skills, and experience
  • Conduct phone interviews to evaluate candidates' suitability for specific roles and ask questions to assess skills, experience, cultural fit, and career aspirations
  • Build and maintain relationships with candidates, even those who are not immediately selected for positions
  • This includes providing feedback, offering advice on career development, and keeping candidates informed about future opportunities
  • Used Bullhorn software to track candidate applications, manage recruitment workflows, and maintain candidate databases
  • Fostered relationships with external recruiting agencies and professional groups to source candidates
  • Epic System Knowledge: Epic Ambulatory, Epic Radiant, Epic Cupid, Epic MyChart, Epic Beacon, Epic Kaleidoscope, Epic Cadence, Epic OpTime, Epic Beaker, Epic Bridges, Epic ASAP, Epic Bugsy, Epic Caboodle modules, Epic Grand Central, Epic Healthy Planet, Epic Prelude, Epic Resolute modules, Epic Stork, Epic Willow, Epic ClinDoc etc

Sr. Technical Recruiter/ Client Partner/Implant at CapGemini

Cap Gemini (Through AOHR)
06.2018 - 08.2018
  • Design and update job descriptions
  • Source potential candidates from various online channels
  • Craft recruiting mails to attract passive candidates
  • Screen incoming resumes and application forms
  • Interview candidates (via phone, video and in-person)
  • Advertise job openings on social media, job boards and internally
  • Provide short lists of qualified candidates to hiring manager
  • Participate in job fairs and host in-house recruitment events
  • Collaborate with managers to identify future hiring needs
  • Act as a consultant to new hires and help them on board
  • Understand client needs and identify new business opportunities with existing clients
  • Act as liaison between clients and management for business executions
  • Develop customized programs to meet client needs and close business
  • Build positive and productive relationships with clients
  • Address customer concerns and queries in a timely and accurate manner

Healthcare IT Recruiter (Epic EMR)

314eIT solutions
05.2016 - 06.2017
  • Effectively recruited Healthcare IT professionals in a time-sensitive environment
  • Good proficiency and knowledge in recruiting techniques such as vendor networking, job boards, (Dice, Monster etc) Internet search and Internal Database
  • Placed high-end technical professionals in the area of Information Technology Industries in contract/full time positions
  • Qualified candidates for appropriate positions through a process of sourcing, screening, and interviewing
  • Performed reference checks, negotiated terms and rates for each project, coordinated interview process, extended offers, and closed candidates
  • Located potential candidates through Internet research, internal database, cold calling, referrals, networking and other strategies
  • Highly experienced in effective use of applicant tracking systems
  • Knowledge in handling resource activities through job portals like Bullhorn and social networking tools
  • Perform full-cycle recruiting from candidate development to closing of high quality candidates on technical requisitions
  • Participating in weekly and monthly client calls and review meetings
  • Strong drive for results with the ability to operate successfully in a team-based environment

Senior Associate - Operations

WNS Global Services Pvt. Ltd, Bangalore
01.2006 - 05.2012
  • Company Overview: Client: AVIVA-RAC (5th largest insurance provider in the U.K)
  • Send reports to client on finance generated each month via online renewals
  • Maintenance of member’s Insurance policy
  • Analyzing the usage of the policy and setting premiums for members
  • Interacting with customers to provide information in response to their queries about products and service
  • Handling customer’s complaints in line with company guidelines
  • Resolve issues/queries pertaining to member’s policy
  • Investigate, analyse and arrange refund cheques as required
  • Keeping a track of incoming work versus completion of work and reporting it to the UK team
  • Supervised a Team of 7 members
  • Client: AVIVA-RAC (5th largest insurance provider in the U.K)

Education

Diploma -

Electronics and Communications
01.2002

Higher Secondary - HEPS

Sir MV College
01.1999

Secondary Education - CBSE Board

Jawahar Navodaya Vidyalaya
01.1997

Skills

  • Full-cycle IT recruitment
  • Healthcare IT recruitment
  • Epic EMR
  • Boolean search
  • Job board sourcing
  • W2/1099/C2C tax terms
  • Candidate engagement
  • Relationship management
  • ATS proficiency (Bullhorn)
  • Team leadership
  • Problem-solving
  • Organizational abilities
  • Effective communication
  • Professional etiquette
  • Epic System Knowledge
  • Epic Ambulatory
  • Epic Radiant
  • Epic Cupid
  • Epic MyChart
  • Epic Beacon
  • Epic Kaleidoscope
  • Epic Cadence
  • Epic OpTime
  • Epic Beaker
  • Epic Bridges
  • Epic ASAP
  • Epic Bugsy
  • Epic Caboodle
  • Epic Grand Central
  • Epic Healthy Planet
  • Epic Prelude
  • Epic Resolute modules
  • Epic Stork
  • Epic Willow
  • Epic ClinDoc

Personal Information

  • Date of Birth: 04/16
  • Marital Status: Married

Timeline

HR Manager (Healthcare)

Intragrad Inc
05.2024 - Current

Sr Healthcare IT Recruiter (Epic EMR) / Lead 1

Contineo Health (UST Global)
11.2018 - 05.2024

Sr. Technical Recruiter/ Client Partner/Implant at CapGemini

Cap Gemini (Through AOHR)
06.2018 - 08.2018

Healthcare IT Recruiter (Epic EMR)

314eIT solutions
05.2016 - 06.2017

Senior Associate - Operations

WNS Global Services Pvt. Ltd, Bangalore
01.2006 - 05.2012

Diploma -

Electronics and Communications

Higher Secondary - HEPS

Sir MV College

Secondary Education - CBSE Board

Jawahar Navodaya Vidyalaya

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Mala Karthik