Malabika Das
Summary
Finance and Accounting professional with over 17 years of experience in P2P, AR, Vendor Master, and Shared Services operations across various sectors including IT, Healthcare, Manufacturing, and Financial Services.
Overview
17
17
years of professional experience
Work History
Assistant Manager – Procure-to-Pay (PTP) and AR
Accenture Solutions (P) Ltd
Chennai
06.2022 - 11.2025
- Directed end-to-end service delivery for PTP and AR for a leading health insurance client (Kaiser Permanente), ensuring SLA/KPI compliance.
- Led successful transition, partnering with transition management team for new processes migration of finance operations (Accounts Payable) and (Accounts Receivable) from three locations, building a 75-member team with 4 Team Leads.
- Streamlined operational processes, enhancing service delivery by 10% through strategic initiatives.
P2P Team Lead (CL10)
Accenture Solutions (P) Ltd
Chennai
06.2016 - 05.2022
- Led a 28‑member AP team across India, EMEA, and US for Microsoft (Query Management & Vendor Master).Ensured timely closure of vendor and internal queries across invoices, payments, taxes, and urgent transactions.
Directed a 35‑member Helpdesk team handling critical, time‑sensitive postings to prevent service disruptions.
Managed client escalations and communications across email, chat, and conferencing with consistent service quality.
Built a high‑performing team through coaching, reviews, and structured engagement programs.
Process Developer in Accounts Payable
Genpact
Kolkata
08.2014 - 05.2016
- Served as Invoice Processing SME for manufacturing clients, managing high‑volume, multi‑entity workflows with complex tax and material structures while ensuring full compliance.Resolved recurring invoice issues through root‑cause analysis and proactive error‑prevention, improving accuracy before each payment cycle.
Streamlined invoice validation and reporting by partnering with automation teams to implement OCR‑based process improvements.
Process Associate in Accounts Payable Invoice Processing
Genpact
Kolkata
08.2011 - 07.2014
- Handled end-to-end invoice processing using SAP and Oracle, including PO and non-PO invoices.
- Handled Electronic uploads for various payment categories including tax, rent, recurring, and utility bills.
- Conducted thorough invoice auditing to validate compliance and prevent discrepancies.
- Performed duplicate audit analysis to identify and eliminate redundant transactions.
Accounts Officer in Accounts Payable Invoice Processing
Vodafone Essar Shared Services
Ahmedabad
09.2009 - 07.2011
- Managed invoice validation, payment processing, and vendor coordination to ensure timely and compliant disbursements.
- Processed pan-India tax payments, including complex withholding tax transactions.
- Performed monthly GR/IR analysis and month end accruals to identify and clear open items.
Process Executive in Accounts Payable
Infosys BPO (Philips Electronics India Ltd)
Chennai
06.2008 - 09.2009
- Managing invoice processing and reconciliation activities.
- Processed manual hard copy invoices by validating, coding, and entering data into SAP and JDE.
- Handled import payments for the Light region through SAP and JDE.
Education
Bachelor of Commerce - Finance Honors
University of Calcutta
01-2006
Skills
- P2P operations, AR, vendor master, helpdesk, transitions, automation, SAP, Ariba, SOX compliance, and stakeholder management
Accomplishments
•Accenture- Best team lead in client townhall
• Encore award as best team (PTP and OTC)
• Promoted to CL9 in 2022
• Genpact - 3 individual performances 'Bronze Award'
• Vodafone - 3 Spot Award for maintaining 100% quality in invoice processing
• Best individual performer Award for the year 2010-11
• Infosys - 1 individual 'Extra Miller Award'
• Encore award as best team (PTP and OTC)
• Promoted to CL9 in 2022
• Genpact - 3 individual performances 'Bronze Award'
• Vodafone - 3 Spot Award for maintaining 100% quality in invoice processing
• Best individual performer Award for the year 2010-11
• Infosys - 1 individual 'Extra Miller Award'
Timeline
Assistant Manager – Procure-to-Pay (PTP) and AR
Accenture Solutions (P) Ltd
06.2022 - 11.2025
P2P Team Lead (CL10)
Accenture Solutions (P) Ltd
06.2016 - 05.2022
Process Developer in Accounts Payable
Genpact
08.2014 - 05.2016
Process Associate in Accounts Payable Invoice Processing
Genpact
08.2011 - 07.2014
Accounts Officer in Accounts Payable Invoice Processing
Vodafone Essar Shared Services
09.2009 - 07.2011
Process Executive in Accounts Payable
Infosys BPO (Philips Electronics India Ltd)
06.2008 - 09.2009
Bachelor of Commerce - Finance Honors
University of Calcutta