Malathesh T M
DMS CONSULTANT
BANGALORE
Summary
Dynamic DMS Consultant with Maruti Suzuki India PVT LTD, adept at enhancing client relationships and driving business growth through innovative strategies. Skilled in problem-solving and CRM implementation, I excel in work planning and prioritization, ensuring project success and improved client engagement. Committed to delivering exceptional results in every consulting engagement.
Overview
7
7
years of professional experience
2
2
Languages
Work History
DMS CONSULTANT
Globtier Infotech Pvt Ltd
03.2022 - Current
- Collaborated with cross-functional teams to successfully deliver compRehensive solutions for clients.
- Managed clientReelationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clientRe resulting in increased revenue and business growth.
- Implemented custoRer relationship management (CRM) systems, improving client engagement and retention rates.
Health Inspector
BBMP
03.2021 - 03.2022
Customer Support Advisor
Ison BPO
03.2019 - 12.2019
Customer Service Representative
Aegis BPO
09.2018 - 12.2018
Education
BBA - Tourism And Travel Management
Sahyadri Science College
Shimoga, India 04.2001 -
Diploma - Health Inspector
Jyothi Institute Para Medical College
Bidar, India 04.2001 -
Skills
Problem-solving
Client relationships
MS office
Work Planning and Prioritization
Issue resolution
User support
Additional Information
Currently working for a client DXC technology - Maruti suzuki India Pvt Ltd project has a DMS field engineer for karnataka region under Globtier infotech payroll.
Timeline
DMS CONSULTANT
Globtier Infotech Pvt Ltd
03.2022 - Current
Health Inspector
BBMP
03.2021 - 03.2022
Customer Support Advisor
Ison BPO
03.2019 - 12.2019
Customer Service Representative
Aegis BPO
09.2018 - 12.2018
BBA - Tourism And Travel Management
Sahyadri Science College
04.2001 -
Diploma - Health Inspector
Jyothi Institute Para Medical College
04.2001 -
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