Malathi Ajaykumar
Bengaluru
Summary
Experienced HR professional with 5 years of diverse experience in recruitment, employee onboarding, and payroll & benefits administration. Strong analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Enthusiastic about contributing to team success and expanding professional skills, bringing a positive attitude and dedication to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Operations Specialist – Payroll & Benefits Administration (APAC & Middle East)
Cerner Healthcare Solutions
08.2019 - 08.2021
- Administered monthly payroll for APAC (Australia, Malaysia, Singapore) and Middle East (UAE, Qatar, Saudi Arabia, Egypt) regions, ensuring compliance with local regulations.
- Coordinated with external payroll providers, including ADP Workforce Now, to report payroll changes, audit pay registers, and review and approve final payroll processing.
- Managed employee data integration from Workday to regional payroll systems, troubleshooting errors and ensuring smooth data flow.
- Prepared and administered monthly Superannuation reports and funding for Australian employees, maintaining accurate records.
- Maintained comprehensive payroll and superannuation records to support audits and compliance requirements.
- Prepared and lodged monthly payroll tax returns for all Australian states, ensuring timely and accurate submissions.
- Administered day-to-day benefits operations for APAC and Middle East regions.
- Served as the primary contact for vendors and third-party administrators for benefits and insurance matters.
- Coordinated with medical insurance providers and brokers in the Middle East for member additions, deletions, claims resolution, and policy updates.
- Processed reimbursements, loans, and advance payments through the internal Benefits Management System.
- Ensured timely inclusion of all monthly reimbursement and benefit payments in payroll processing.
- Audited benefits reports to ensure accuracy and consistency across systems.
- Oversaw the maintenance of employee benefits files, updated group benefits databases, and maintained accurate payroll records.
- Managed quarterly, bi-annual, and annual benefits enrollments, determining employee eligibility based on company policies.
- Collaborated with the accounting department for benefits payments and payroll deductions.
- Assisted employees with benefits-related queries through the BMC Remedy system.
Sourcing Specialist
Cerner Healthcare Solutions
11.2018 - 08.2019
- Specialized in sourcing IT professionals from mid-level to leadership roles at Cerner.
- Utilized search engines, job boards, LinkedIn, and social channels to proactively source qualified candidates.
- Applied direct sourcing techniques such as cold calling and internet research to attract and engage top talent.
- Built and maintained strong talent pipelines through online sourcing, networking groups, social media outreach, database searches, and referrals.
- Identified target companies, professional associations, and user groups to strategically attract candidates.
- Conducted initial phone screens to assess candidates' skills, interests, and cultural fit, while developing strong professional relationships to understand their career goals.
- Gathered market intelligence and developed insights on the talent landscape across targeted geographic locations.
- Initiated contact with passive candidates and nurtured relationships to expand talent pools.
- Managed end-to-end recruitment activities through Cerner’s Applicant Tracking System (ATS) while ensuring compliance with company recruitment policies.
HR Specialist
IQ BackOffice India Pvt.Ltd.
05.2012 - 03.2014
- Managed full-cycle recruitment for entry-level to senior management roles, including bulk hiring and campus recruitment.
- Handled end-to-end interview process from candidate sourcing to onboarding.
- Built robust talent pipelines by engaging with consultants, training centers, and educational institutes.
- Partnered with department heads to understand hiring needs and close open positions within targeted timelines.
- Maintained and updated recruitment reports and manpower planning dashboards.
- Prepared proposed compensation packages for selected candidates.
- Coordinated with third-party vendors for pre-employment background checks.
- Developed and updated induction manuals and onboarding materials.
- Led induction and orientation sessions, introducing new hires to company values, policies, and work environment.
- Collected and analyzed induction feedback to improve new hire experiences.
- Organized exclusive engagement activities for new joiners and served as the SPOC during their probation period.
- Identified training needs in collaboration with functional heads and planned relevant training programs.
- Coordinated internal and external training sessions to enhance employee development and organizational growth.
- Designed, implemented, and maintained employee rewards programs within budget.
- Recognized employee performance at both managerial and executive levels through structured parameters.
- Conducted exit interviews and maintained comprehensive exit data for future analysis.
- Acted as the primary point of contact for addressing employee grievances, maintaining a positive work environment.
- Conducted regular skip-level meetings, floor interactions, and informal discussions to build employee relations.
- Organized employee engagement activities, festival-themed events, birthday celebrations, and employee communication programs.
- Led 'Hi-Five' meetings to address new joiner concerns and tracked action plans to resolution.
- Circulated regular mailers for employee milestones, celebrations, and events.
HR Assistant
Symbioun Solutions Pvt. Ltd. (A Wholly Owned Subsidiary of Droisys)
05.2011 - 04.2012
- Managed end-to-end recruitment processes for both IT and Non-IT positions across levels.
- Regularly interacted with management teams to forecast manpower requirements and address hiring challenges.
- Sourced candidates using diverse channels such as job portals, institutions, internal referrals, headhunting, consultants, social networks, and advertisements.
- Collaborated closely with technical heads to strategize and fulfill hiring needs with the best talent.
- Coordinated interview schedules, organized technical evaluations, and conducted initial telephonic and personal interviews.
- Maintained detailed recruitment data, including interview schedules, offers made, pending joiners, and open position statuses using MS Excel.
- Conducted reference checks, handled salary negotiations, prepared offer letters, and updated recruitment assessments.
- Identified technical and non-technical training needs for employees at all levels.
- Coordinated and organized training programs, engaging both internal and external trainers as required.
- Designed customized training programs aligned with organizational objectives.
- Analyzed training feedback and assessed program effectiveness to drive continuous improvement.
- Prepared monthly timesheets tracking all conducted training sessions.
- Collected and analyzed performance feedback post-training and probation periods.
- Coordinated appraisal processes, scheduled review meetings, processed salary revisions, and prepared necessary communication.
- Led employee engagement and motivation initiatives, including open house forums and cultural activities.
- Played a key role in formulating and implementing HR policies.
- Assisted in setting up employee benefit programs such as medical insurance.
- Handled attendance management and leave tracking systems.
- Created and maintained employee HR records and databases with accuracy and confidentiality.
Education
M.B.A - Human Resources And Finance
Sri Venkateswara College of Engineering & Technology
Chennai01.2011
B.Sc. - Advanced Zoology and Biotechnology
Ethiraj College For Women
Chennai01.2009
Skills
- Recruitment
- Onboarding and New hire orientation
- Payroll and Benefits administration
- HR policy administration
Certification
- SHRM Certified Professional
Timeline
Senior Operations Specialist – Payroll & Benefits Administration (APAC & Middle East)
Cerner Healthcare Solutions
08.2019 - 08.2021
Sourcing Specialist
Cerner Healthcare Solutions
11.2018 - 08.2019
HR Specialist
IQ BackOffice India Pvt.Ltd.
05.2012 - 03.2014
HR Assistant
Symbioun Solutions Pvt. Ltd. (A Wholly Owned Subsidiary of Droisys)
05.2011 - 04.2012
M.B.A - Human Resources And Finance
Sri Venkateswara College of Engineering & Technology
B.Sc. - Advanced Zoology and Biotechnology
Ethiraj College For Women