MALATHI M. KATKAM
Hyderabad
Summary
Dynamic Business Analyst with expertise in SAP ECC and vendor management at Genpact India. Proven track record in process improvement and master data governance, enhancing data quality and compliance. Adept at BI reporting and stakeholder engagement, driving successful project outcomes through effective communication and leadership skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Analyst (MDM Vendor Master)
GENPACT INDIA PVT LTD
09.2022 - Current
- Proficient in extracting reports through SQVI, SE16 and MDG Mass extraction (Vendor Master Report: Global report, MSME Vendors, International Vendors, GST TAX, Payment term & Payment Method as per business requirement).
- Mass Amendment (ECC and MDG): Payment term, Block Unblock and E-mail Change.
- Audit: Vendor Master (Weekly QC, Monthly Audit and Yearly Sample Audit).
- BI Report Analysis: Data Quality score card, TAT report, SLA report and Vendor Master syndication from MDG to S4 HANA.
- Ariba: Verification of Supplier Onboarding forms across regions.
- Conducting Team Huddle process updates and Monthly PKT.
Senior Project Administrator (SAP)
HONEYWELL INTERNATIONAL (INDIA) PVT LTD
02.2019 - 09.2022
- Master Data creation, maintenance and governance for Vendor master/Material master/ Delivery Master/Customer Master/Contract data base in SAP.
- New Booking of Contracts, Renewals of Contracts, Repricing, Cancellation of contracts and Cancel / Rebook of contract.
- Performed various master data cleansing and mass amendment projects.
- Purchasing activities like purchase requisition/purchase order creations/maintenance along with some cleansing projects like open PO analysis, GR-IR in-balance etc.
- Meeting SLA guidelines with desired quality.
- Preparing Dash Boards on weekly & monthly basis to present in governance meeting.
- Arranging training plan for the new joiners in the team and conducting PKT monthly.
- Handling escalations as a First point of contact for all escalations, correspondence from external as well as internal stakeholders.
- Cross trained in different tracks like RQ and SFDC.
- Prepared SOP's/ process control document/version control/ escalation matrix documents etc.
SAP Operation process specialist (P2P/O2C Cycle)
INFOSYS BPM LTD
05.2015 - 02.2019
- Performing vendors spend analysis based on service categories.
- Master Data creation, maintenance and governance for Vendor master/ Service master/ Material master/ Delivery Master/Customer Master/Contract data base in SAP.
- Creation and maintenance of Contracts in SAP considering target values and expiry dates.
- Creation and maintenance of good receipts through MIGO and processing invoices through MIRO.
- Part of Payments team to analyze payment rejections in SAP to identify improving opportunities.
- Handling technical issues with OEMS/IT/Winshuttle teams.
- Meeting SLA guidelines with desired quality.
- Preparing Dash Boards on weekly & monthly basis to present in governance meeting.
- Identify training needs of the Team and arranged for weekly interim training sessions along with PKT on monthly.
- Handling escalations as a First point of contact for all escalations, correspondence from external as well as internal stakeholders.
- Cross trained in PR to PO/Contract team so handling all issues pertaining to purchasing process.
- Handled transition of entire master data process (handling all hurdles with client, prepared SOP and set the process).
- Prepared Governance Structured for our team in consultation with client.
- Prepared SOP's/ process control document/version control/ escalation matrix documents etc.
- Performing audit report for entire team by using different quality tools and RCA using 5 way.
- Providing support to client for SAP MM issues by providing functional expertise.
Process Associate (Insurance- General Agency)
TCS CONSULTANCY SERVICES
03.2013 - 01.2015
- Worked for General Agency pilot batch.
- Updating Policy details as per request received.
- Renewal, Endorsement and Cancellation of policies.
- Calibration Calls on process.
- Trainings given to new joiners on operations.
- Handling tracker and allocation of cases to the team.
- Cross trained in mortgage process.
Process Associate (Insurance- Retirement Process)
STERIA (INDIA) LTD
03.2011 - 05.2012
- Worked for Retirement Plan.
- Handling payment and transaction statement for monthly, yearly and half yearly as per the request.
- Updating records of nominees, agency change and address change of the customers.
- Providing training for new joiners and allocating cases.
Education
B.COM -
Skills
- SAP ECC
- Vendor management
- Process improvement
- SAP MDG
- S4 HANA
- Ariba
- Winshuttle
- Ad-hoc Reporting
- BI Report
Accomplishments
- Received RNR Award by TCS
- Honoured with Spot award for consecutive two years by Infosys
- Three new innovative ideas approved by Client and under implementation.
Personal Information
- Date of Birth: 05/26/88
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Languages
- English
- Hindi
- Telugu
- Marathi
Hobbies and Interests
- Listening music
- Adventures
- Interior Decoration
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. Originals of qualifications and other relevant documents shall be produced as and when required.
Phone
- +91, 9850051728
- +91, 8261075455
Educational Certification
- B.COM
- Lean Certified
- YB Certified
Affiliations
- Process Improvement Award (TCS, Infosys, Honeywell, and Genpact)
- Bravo Award (Infosys, Honeywell, and Genpact)
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Telugu
Beginner (A1)
A1
Certification
- Lean certified
- YB certified
- GB certified
Timeline
Business Analyst (MDM Vendor Master)
GENPACT INDIA PVT LTD
09.2022 - Current
Senior Project Administrator (SAP)
HONEYWELL INTERNATIONAL (INDIA) PVT LTD
02.2019 - 09.2022
SAP Operation process specialist (P2P/O2C Cycle)
INFOSYS BPM LTD
05.2015 - 02.2019
Process Associate (Insurance- General Agency)
TCS CONSULTANCY SERVICES
03.2013 - 01.2015
Process Associate (Insurance- Retirement Process)
STERIA (INDIA) LTD
03.2011 - 05.2012