Malay Sundrani
London
Summary
Gained experience in different roles and industries, which helped me understand key management concepts, from basic economics to corporate strategies. This exposure showed me how important effective management is at all levels of a business and how economic factors influence decision-making. Working in various areas allowed me to see the bigger picture of how businesses run and helped me develop skills to handle different challenges.
Overview
4
4
years of professional experience
Work History
Medical Biller
Emp claims
Ahmedabad
07.2023 - 11.2024
- Reviewed patient insurance information to ensure the accuracy and completeness of claims submission.
- Verified medical codes for diagnosis, treatments, procedures, and supplies using the ICD-10 coding system.
- Maintained up-to-date knowledge of government regulations related to healthcare reimbursement policies and procedures.
- Generated reports in order to track payments due from insurance companies, or other third-party payers.
- Submitted electronic claims to various insurance carriers.
- Answered incoming calls regarding billing inquiries from patients and/or providers in a professional manner.
- Researched discrepancies between billed charges and payments received from insurance companies, or other third-party payers.
- Performed follow-up activities on unpaid claims with insurance companies or other third-party payers by phone or written correspondence.
- Provided training and support to new staff members regarding billing processes.
- Completed and submitted appeals for denied claims.
Back Office Executive
Tahilramani Associates
Ahmedabad
08.2022 - 07.2023
- Compiled and maintained records of customer accounts and invoices.
- Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
- Processed customer orders accurately and efficiently in accordance with established procedures.
- Handled incoming calls from customers regarding inquiries or complaints.
- Created reports on a weekly basis to track customer service metrics.
- Organized documents related to customer accounts for easy retrieval when needed.
Personal Trainer
Gym lounge private limited
Ahmedabad
12.2020 - 07.2022
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Organized group classes for small groups or large groups depending on client's preferences.
- Recommended products such as dietary supplements when necessary.
- Inspected equipment regularly to ensure it is safe and functioning properly.
- Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
- Maintained a clean environment by wiping down equipment after each use by a client.
- Performed administrative duties such as billing customers or ordering supplies as needed.
Education
Bachelor of Arts - English Literature
Gujarat University
Ahmedabad 09-2021
Skills
- Records maintenance
- Critical thinking
- Verbal and written communication
- Multitasking and organization
- Knowledgeable in [Business management]
- Customer service
- Teamwork and collaboration
- Document management
- Reception management
- Basic accounting
Availablity
- I am available on __________________________ from __________________.
Languages
Hindi
First Language
English
Upper Intermediate
B2
Gujarati
Proficient
C2
French
Beginner
A1
Why in Canada?
- I am pursuing a Graduate Certificate in Business Management to deepen my knowledge of business development and gain a comprehensive understanding of the key elements involved in starting and growing a successful business. This program will equip me with the skills and insights necessary to navigate the challenges of entrepreneurship and contribute effectively to business growth and strategy.
Timeline
Medical Biller
Emp claims
07.2023 - 11.2024
Back Office Executive
Tahilramani Associates
08.2022 - 07.2023
Personal Trainer
Gym lounge private limited
12.2020 - 07.2022
Bachelor of Arts - English Literature
Gujarat University
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