Malick Fall

• Managed financial documentation for one of Italy’s oldest banking groups, ensuring data accuracy and compliance.

• Supported the processing of financial transactions and back-office tasks, contributing to operational efficiency.

• Collaborated with financial advisors to streamline internal processes and maintain accurate records.

• Delivered high-level customer service in the mountain sports department, assisting clients with product selection and advice.

• Managed stock levels, ensuring efficient store operations and inventory accuracy.

• Contributed to achieving sales targets through active customer engagement and product knowledge.

• Ensured timely and accurate delivery of customer orders while maintaining a positive and professional attitude.

• Assisted with in-house operations, including taking orders, handling payments, and maintaining food safety standards.

• Led recreational activities for resort guests, enhancing their holiday experience through sports and entertainment programs.

• Managed the rental of sports equipment and facilitated group activities, ensuring high levels of customer satisfaction.