Malige Siva Sai Tejappa
Splunk Architect | Admin | Developer | ITSI Certified | AIOps & Observability Specialist
Hyderabad,TG
Summary
Results-driven Splunk Architect with over 12 years of IT experience and more than 9 years of end-to-end Splunk expertise in administration, development, and architecture. Specializes in Splunk IT Service Intelligence (ITSI) and hybrid observability solutions, delivering tangible improvements such as a 90% reduction in search runtimes, a 20% decrease in license usage, and a 30% cut in MTTR. Proficient in stakeholder communication, technical training, and maintaining version-controlled Splunk environments using GitHub. Recently completed instructor-led bootcamps in Dynatrace and Grafana to enhance capabilities within the AIOps landscape.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
11
11
Certifications
Work History
AIOPs practice Engineer | Splunk Architect | Splunk IT Service Intelligence Admin
WIPRO
06.2024 - Current
- Built and maintained ITSI services, KPIs, glass tables, time policies, and aggregation policies, enabling end-to-end visibility of 20+ critical applications.
- Implemented event aggregation policies that grouped alerts by severity and entity, reducing alert noise by 40% and improving incident triage.
- Reduced average SPL search runtime from 3 minutes to 15 seconds by optimizing queries and applying accelerated data models.
- Integrated Splunk with ServiceNow for automated incident creation from notable events, improving MTTR by 30%.
- Designed interactive dashboards using Dashboard Studio with drilldowns, token-based filters, and SLA visualizations for operations teams.
- Used GitHub as the centralized configuration repo to manage version control, review changes, and rollback safety for Splunk objects.
- Onboarded data from UFs, HEC, SNMP, syslog, and cloud APIs (Azure, AWS, GCP), improving monitoring coverage and onboarding time.
- Trained 60+ team members on ITSI implementation, Git-based config management, and KPI modeling best practices through documentation and live sessions.
Splunk Architect | Developer |Admin | Consultant
Tech Mahindra
08.2021 - 06.2024
- Architected and managed multi-cluster Splunk environments, ensuring 99.99% uptime and proactive health monitoring.
- Built advanced dashboards using Dashboard Studio, visualizing key performance metrics, service health scores, and SLA adherence.
- Created and managed knowledge objects like alerts, reports and lookups.
- Onboarded data from various sources (Azure, AWS, GCP, databases, ServiceNow) using add-ons and HEC.
- Reduced license usage by 20% by filtering non-essential logs at source and optimizing index usage across environments.
- Improved indexing and search performance by tuning key configurations, reducing latency in peak loads and improving user search experience.
- Acted as the primary consultant for SPL optimizations, custom dashboard design and creation for multiple internal business units.
Splunk Admin & Developer | Splunk IT Service Intelligence Admin
Tata Consultancy Services
10.2016 - 08.2021
- Managed 24/7 IT operations with real-time dashboards and alerting integrated into ServiceNow.
- Developed and managed advanced dashboards, alerts, reports, lookups, and data models to support IT operations and leadership monitoring needs.
- Built and maintained 25+ ITSI KPIs, Service Analyzers and Glass Tables enabling faster root cause identification and reducing alert fatigue by 50%.
- Created and tuned base searches, threshold rules, and time policies to align with SLA-driven monitoring and escalation.
- Utilized SolarWinds Orion for system and network monitoring, integrating its alerts into Splunk for centralized visibility.
- Performed VMware L1 administration tasks including VM provisioning, snapshot management, and basic performance troubleshooting, coordinating with infra teams for escalations.
- Led 24/7 IT operations support for global infrastructure, managing a team of 18 associates and ensuring critical application uptime.
- Managed client-facing deliverables end-to-end and conducted weekly/monthly meetings to present incident trends, dashboard insights, and platform health reports in business terms.
Monitoring Analyst
PwC
07.2013 - 10.2016
- Monitored alerts and notifications received via email and phone calls for critical applications and infrastructure.
- Raised incidents and service tickets to the appropriate L1 or L2 support teams based on severity and category.
- Ensured prompt logging and escalation of issues to maintain SLA adherence and minimize business impact.
- Maintained clear communication with support teams during active incidents to follow up on resolutions.
Education
M.C.A - Part-time
TCS engaged
B. Sc - Computer science
affiliated to Rayalaseema University
Skills
Project planning
Certification
Splunk IT Service Intelligence Certified Admin, 2025
Timeline
Splunk IT Service Intelligence Certified Admin, 2025
05-2025
Implementing Splunk IT Service Intelligence 4.15
05-2025
Splunk Enterprise Certified Admin, 2024
06-2024
AIOPs practice Engineer | Splunk Architect | Splunk IT Service Intelligence Admin - WIPRO
06.2024 - Current
Splunk Core Certified Power User
11-2022
AWS Certified Cloud Practitioner
11-2022
Splunk Architect | Developer |Admin | Consultant - Tech Mahindra
08.2021 - 06.2024
Using Splunk IT Service Intelligence 4.4, 2019
01-2021
Splunk fundamentals 1 & 2
01-2021
Microsoft Azure Administrator
08-2020
Microsoft Azure Fundamentals
08-2020
Splunk Admin & Developer | Splunk IT Service Intelligence Admin - Tata Consultancy Services
10.2016 - 08.2021
Cisco Certified Network Associate
04-2016
ITIL Foundation certification
01-2015
Monitoring Analyst - PwC
07.2013 - 10.2016
National Degree college - B. Sc, Computer science
SASTRA University - M.C.A, Part-time