Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Malika Raghav

Flight attendant

Summary

Experienced cabin crew with 7 years at Vistara, demonstrating exceptional leadership, operational expertise and a commitment to ensure passenger safety and comfort. Proven track records in managing flight crew, enhancing customer service and maintaining compliance with aviation standards.

Adept at problem solving, conflict resolution and fostering a collaborative environment.


Overview

7
7
years of professional experience
2
2
Certifications

Work History

Inflight Supervisor

Vistara, Tata SIA Airlines
1 2022 - Current
  • Conducted pre-flight briefings to ensure all crew members were well-informed and prepared for each flight.
  • Assisted passengers with special needs or requests, demonstrating empathy and sensitivity towards their situations.
  • Collaborated with the flight crew to develop strategies for improving overall in-flight service quality.


Cabin Crew Member

Vistara, Tata SIA Airlines
06.2017 - Current
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.

Education

Bachelor of Arts -

Delhi University (Maitreyi College)

Diploma Course in Office Management - undefined

YWCA DELHI

Skills

    Flight safety knowledge

    Grooming standards

    Passenger Assistance

    Team Management

    Interpersonal Communication

    Relationship Building

    Problem-solving abilities

    Adaptability and Flexibility

Certification

A320/321

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Japanese
Intermediate (B1)
Punjabi
Intermediate (B1)

Timeline

Cabin Crew Member

Vistara, Tata SIA Airlines
06.2017 - Current

Inflight Supervisor

Vistara, Tata SIA Airlines
1 2022 - Current

Bachelor of Arts -

Delhi University (Maitreyi College)

Diploma Course in Office Management - undefined

YWCA DELHI
Malika RaghavFlight attendant