Malina Zachary
Lafayette
Summary
- Online Personal Shopper with a proven track record at Walmart, excelling in customer satisfaction and efficiency. Leveraged patience, empathy, and detailed product knowledge to enhance shopping experiences. Achieved high accuracy rates in order fulfillment, demonstrating exceptional attention to detail and communication skills. Skilled in navigating store layouts, ensuring timely and precise order completion.
- I spent my last two years of high school at the Greater Career Academy, where I had the opportunity to focus on career-driven education. Through that experience, I earned my certifications as a CNA (Certified Nursing Assistant) and CMA (Certified Clinical Medical Assistant). This gave me hands-on skills and a strong foundation for a career in healthcare while still in high school. It helped me focus and made me become more mature because I had to balance my classes at Jefferson High School and GLCA while going to clinicals all together.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
01.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Preserved patient safety by following safety protocols.
Certified Medical Assistant
IU Health Arnett Ferry Street Lab
09.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Recorded patient vitals, including blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms
- Be on time so the Doctor doesn’t fall behind with other patients
Certified Nursing Assistant
Indiana Veteran's Home
09.2022 - 05.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Associate, Bachelor - Undecided
Ivy Tech Community College
Lafayette, INHigh School Diploma -
Thomas Jefferson High School
Lafayette06.2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Attention to detail
- Decision-making
- Teamwork and collaboration
- Excellent communication
- Valid Driver's license
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- CPR- Cardiopulmonary resuscitation
- Dementia Care Certified
Languages
Spanish
Professional Working
Timeline
Online Personal Shopper
Walmart
01.2024 - Current
Certified Medical Assistant
IU Health Arnett Ferry Street Lab
09.2023 - 05.2024
Certified Nursing Assistant
Indiana Veteran's Home
09.2022 - 05.2023
Associate, Bachelor - Undecided
Ivy Tech Community College
High School Diploma -
Thomas Jefferson High School
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