MALINI ASHOK
Coimbatore
Summary
Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
Sicame GBS
Chennai
11.2023 - Current
- Sets the scope and timeline for projects
- Creates deadlines and action items for every project team member
- Leads daily or weekly project team meetings to review progress
- Writes project status reports for the team and key executives
Process Excellence Lead
Sicame GBS
04.2023 - Current
- Setting up KPI's.Training and coaching team members, process owners and project champions in the use of problem solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Covance Process Excellence mindset
Global Sku Development- Program Management
Dell EMC
Bangalore Urban
10.2018 - 10.2021
- Executed end-to-end project management for global product launch spanning various service towers - Client, Consumer, and Enterprise
- Guided each stage of the OLP life cycle, from concept development to successful implementation of strategies
- Offered consultation and designed architecture for challenging service offers
- Perform quality review to validate offers for pre and post launch
- Developed departmental process improvements based on provided business goals and available assets, shaping each workflows for best outcomes
- Responsible for preparation of training documents and bluebook's and educate the team members
- Restructured procedures through coordination with compliance director to create and execute projects
- Conducted thorough reviews of operations to devise and deploy improvement strategies
- Evaluated current processes to develop improvement plans
Sr.Sales Support Specialist - Renewal - APOS
Dell EMC
Chennai Area
04.2016 - 10.2018
- Demonstrated expertise in utilizing various sales systems to address and resolve customer issues
- Gained expertise in utilizing CRM system to track and manage sales leads
- Provided excellent customer service by addressing questions related to inventory and shipping
- Documented customer complaints and completed corrective action requests.
Regional Sales Coordinator
Boston Scientific
Bangalore
07.2014 - 04.2016
- Created weekly, monthly, and quarterly reports on sales performance in each region.
- Managed relationships with key accounts within assigned territories.
- Analyzed customer feedback data and developed action plans based on results.
- Coordinated regional sales teams to ensure achievement of quarterly and annual sales goals.
- Collaborated with other departments to develop promotional materials that increased brand awareness in target markets.
Senior Business Manager
AEGON Religare Life Insurance Company Limited
08.2011 - 09.2012
- Identified potential business opportunities by researching market trends, competitive activities and customer needs.
- Developed and implemented strategies to improve operational efficiency, reduce costs and increase profitability.
- Monitored industry trends to anticipate changes in customer demand or competition.
Business Analyst
BURNDY LLC,FCI BURNDY
03.2010 - 04.2011
- Collaborated with stakeholders to understand their needs and develop research ,analysis reports.
- Prepared presentations, reports, and other communications materials as needed by management team.
Graduate Engineer
O/E/N INDIA LIMITED
09.2009 - 03.2010
- Worked as graduate engineer trainee for seven months
- Received training in the production plant, fabrication, tool room, R&D, quality, automation, ERP, purchase, sales and marketing
Education
MBA - Business Administration & Marketing Management
Symbiosis Centre For Distance Learning
Bangalore01.2012
Bachelor of Engineering - BE - Computer Engineering
Adi Shankara Institute of Engineering and Technology
06.2009
High School Diploma -
Bhavans Vidya Mandir
Kochi01.2005
Skills
- Project Planning
- Customer relationship
- Project Management
- Problem Solving
- Stakeholder Management
Top Skills
- Risk Management
- Leadership
- Operations Management
- Communication
- BCP
- Process Excellence
Certification
PMP Certificate
Introducing Robotic Process Automation
Languages
- English
- Tamil (Elementary)
- Hindi
- Malayalam (Mother tongue)
Additional Information
- Painting
- Singing
- Travelling
- Great food
Timeline
Project Manager
Sicame GBS
11.2023 - Current
Process Excellence Lead
Sicame GBS
04.2023 - Current
Global Sku Development- Program Management
Dell EMC
10.2018 - 10.2021
Sr.Sales Support Specialist - Renewal - APOS
Dell EMC
04.2016 - 10.2018
Regional Sales Coordinator
Boston Scientific
07.2014 - 04.2016
Senior Business Manager
AEGON Religare Life Insurance Company Limited
08.2011 - 09.2012
Business Analyst
BURNDY LLC,FCI BURNDY
03.2010 - 04.2011
Graduate Engineer
O/E/N INDIA LIMITED
09.2009 - 03.2010
MBA - Business Administration & Marketing Management
Symbiosis Centre For Distance Learning
Bachelor of Engineering - BE - Computer Engineering
Adi Shankara Institute of Engineering and Technology
High School Diploma -
Bhavans Vidya Mandir
PMP Certificate
Introducing Robotic Process Automation
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