Malisa Nazareth
Vadodara
Summary
Versatile Senior Account Executive with relevant 3 years of experience in attracting and retaining top accounts, maintaining strong relationships with clients and improving sales and revenue. Ensured top quality deliveries to client through coordinating with Delivery team. Maintained client loyalty to guarantee continued business growth with a proven track record of successfully managing and satisfying clients. Skilled in coordinating with delivery teams to ensure top-quality deliveries. Eager to join the team and contribute to continued business growth.
Overview
8
8
years of professional experience
Work History
Senior Account Executive
ALOIS Solutions Pvt. Ltd.
Gujarat
09.2021 - Current
- Operating as the point of contact for assigned customers
- Developing and maintaining long-term relationships with accounts
- Ensuring client delivery in a timely fashion
- Communicating client needs and demands to employer company
- Forecasting and tracking client account metric
- Working to carry out client goals while meeting company goals
- Identifying opportunities to grow business with existing clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
- Having regular client traction and meetings
- Working for all IT technologies (Vanilla to premium skills)
- Margin / Gross Profit & Net profit calculations
- Gathering client requirements and Ensuring delivery done
- Assigning the requirements to various sources (internal team and vendors)
- Extensive experience in identifying suitable candidates for contract to hire positions and FTE positions based on project requirement from clients/ panel
- Regular interaction with the Service Employees based at client location for any issues
- Locating potential SPOCs through client mapping
- Screening and revalidating the resume based on competency and skills
- Involved in the complete recruitment life- cycle for sourcing the best talent from diverse sources after identification of manpower requirements
- Handling Salary Negotiations, Employee Relation, offer creating, exit formalities and follow-up with candidates for their DOJ
- Adding and Managing vendors
Senior Content Analyst
TAM Media Research Pvt.Ltd
Gujarat
08.2016 - 09.2021
- Understanding Client needs
- Analyzing Top rated National and International TV shows
- Making Short Content and summaries on the channel's achievements for every month
- Tracking channel's future content
- Working to on the Progress of Client's content
- Making reports in the end of every month
- Showing the current picture and status of Client in the Market
- Keep records of client transactions
- Created detailed reports outlining current trends, opportunities, and recommendations for improvement
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Education
Master of Commerce - Business Economics
The Maharaja Sayajirao University
Vadodara, Gujarat01-2018
Bachelors of Commerce - Human Resources Management
The Maharaja Sayajirao University
Vadodara Gujarat01.2015
HSC -
Auxilium Convent High School
Gujarat, India03-2012
SSC -
Auxilium Convent High School
Gujarat, India03.2010
Skills
- Key Account Management
- Sales Strategies Implementation
- Client Relationship Management
- Multiple Priorities Management
- Issue Resolution
- Vendor Management
- Time Management
- Business Communications
- Point of Contact
- Strategic Planning
- Prospecting and Networking
- Consultative Sales
- Customer Relationship Management
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Affiliations
- Engaged in Organizational Extracurricular activities like Interest in Self Development, participated and performed in Award Ceremonies
- Part of Events plannings
Accomplishments
During tenure in ALOIS
Onboarded 35+ resources for the year 2022-23 including Full Time and Contract to Hires
One of the top preferred POC in the Clientele list
Awarded as Top Performer during the tenure
During tenure in TAM Media
Won Monthly Top Performances frequently
Awarded as Employee of The Year for Two Years
Awarded as Top Performer for more than 6 Months
Extra Works: Providing Training to the new resources
Assigning work to fellow Junior colleagues
Languages
Konkani
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Gujarati
Upper Intermediate (B2)
B2
Marathi
Beginner (A1)
A1
Timeline
Senior Account Executive
ALOIS Solutions Pvt. Ltd.
09.2021 - Current
Senior Content Analyst
TAM Media Research Pvt.Ltd
08.2016 - 09.2021
Master of Commerce - Business Economics
The Maharaja Sayajirao University
Bachelors of Commerce - Human Resources Management
The Maharaja Sayajirao University
HSC -
Auxilium Convent High School
SSC -
Auxilium Convent High School
Similar Profiles
Michael DaoustMichael Daoust
Enterprise Account Executive at ALOIS Solutions - RemoteEnterprise Account Executive at ALOIS Solutions - Remote
JOSEPH BOUBERTJOSEPH BOUBERT
Ambulatory Surgical Nurse/Registered Nurse, Emergency Department at Alois Solutions/Adirondack Medical CenterAmbulatory Surgical Nurse/Registered Nurse, Emergency Department at Alois Solutions/Adirondack Medical Center
Connor StanghillConnor Stanghill
Registered Nurse Traveler at ALOIS HealthcareRegistered Nurse Traveler at ALOIS Healthcare