Mallampalli Sri Bhavendu Bhanu
Vijayawada
Summary
Banking professional with expertise in transaction processing and regulatory compliance. Proven ability to enhance customer satisfaction through effective problem resolution and teamwork. Proficient in cash handling and maintaining accurate records, ensuring operational efficiency. Dedicated to continuous improvement and upholding professional ethics.
Overview
6
6
years of professional experience
Work History
Teller
HDFC Bank
01.2022 - Current
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Maintained confidentiality of bank records and client information.
- Resolved problems or discrepancies concerning customers' accounts.
- Explained account information to customers in detail as needed.
- Maintained accurate records of all transactions for compliance purposes.
Cashier
CMR Shopping Mall
Vishakapatnam
07.2022 - 11.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated a cash register or POS system to receive payment by cash, UPI, and credit card.
- Maintained work area and kept cash drawer organized.
- Scanned items and checked pricing on cash register for accuracy.
- Ensured compliance with all safety regulations within the store environment.
BSO
HDFC Bank
Vijayawada
03.2020 - 01.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
M.B.A - H R
JNTUK Kakinada
Kakinada11-2020
B.Tech - Bio Technology
K.L University
Vijayawada05-2016
Intermediate - Intermediate
NRI Jr. College
Vijayawada05-2012
SSC -
Kendriya vidyalaya No.1
Vijayawada12.2009
Skills
- MS Word
- Professional ethics
- Recordkeeping and documentation
- Cash handling
- Regulatory compliance
- Transaction processing
- Excel
- Continuous improvement
Accomplishments
- NCC 'A' Certificate, 2009
- Participation certificate in Bio Trendz, 2015, DST sponsored National level technical seminar, 08/15/15, K L University
- Participation certificate in international conference on RABEB & 9th annual convention of Association of biotechnology and Pharmacy, 2015, 12/14/15 - 12/16/15, K L university
- Organized ECLORE, 2019, State level management fest
Hobbies and Interests
- New information
- Current affairs
- History
- Singing
- Cooking
- Watching T.V series, Anime, Cartoons
Languages
- English, r/w/s
- Telugu, r/s
- Hindi, r/s
Personal Information
- Father's Name: M Subrahmanya Sarma
- Date of Birth: 02/14/94
- Nationality: Indian
Languages
Telugu
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Cashier
CMR Shopping Mall
07.2022 - 11.2025
Teller
HDFC Bank
01.2022 - Current
BSO
HDFC Bank
03.2020 - 01.2021
M.B.A - H R
JNTUK Kakinada
B.Tech - Bio Technology
K.L University
Intermediate - Intermediate
NRI Jr. College
SSC -
Kendriya vidyalaya No.1
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